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5

Had a rattle in front end.They found the problems fixed and out the door. Very reasonable prompt and under budget! Great Job! I gave a bad review on breaks but looking into the problem I now understand why they went out so fast plus we park car out side so it gets a lot of moisture near the coast. They made things right which we really appreciate! Comment from Terri E. of Automotive Excellence Business Owner 11/4/2019Thank you Rob for taking time to leave us a review. We appreciate you and your business! We're glad we were able to get your project done in a timely manner and saved you a couple bucks too!! We value you as a customer and look forward to seeing you on your next visit. Read more Went in for front brakes since THEY did my back brakes 8,000 miles ago! Got a call the calibers rusted and need new rear brakes for $653.00. I wonder if they really did the brakes a year ago and calibers rust that fast??? Just seems they could have compensated some since they should have seen the rust one year ago? We have been doing business with them for 10 years or so. Now not so much love now!! Read more

5

Automotive Excellence has been our service provider for 20 years. I have always found them to be knowledgeable, professional and friendly. I will always support their business and highly recommend them to you.

Bob, thank you for the kind words. We appreciate the confidence you've placed in us and we'll continue doing our best to earn it. We look forward to seeing you on your next visit! --Automotive Excellence!

- Automotive Excellence
5

My first visit was a transmission service on 10/5/19. Patrick, my shuttle driver was super nice, and polite. I'm newer to RP, and after my first visit I knew this is my shop. Owners are friendly, and engaging in conversation, and I was treated as if I'd been a long term customer. The service is excellent, the pricing terrific. Easy to find, lots of parking.

Thank you Ellen for your kind words and welcome to the family! We look forward to serving you in the future --Automotive Excellence

- Automotive Excellence
5

The owner, Dave, is a good guy. He's been repairing our cars (including my 1973 AMC Gremlin!) for years. I can't say enough good things about the staff and the facility itself. If you're looking for an honest mechanic, consider Automotive Excellence.

5

Took my Scion Xb here because it was overheating. They took the time to talk to me before I came in. Most places just want to make the appointment and get you in the door. These guys (Dave) tried to understand the issue before I came in. Once I arrived he thought they'd get it diagnosed in a 1/2 hour but asked for an hour authorization incase it could be fixed in that hour, they could just do it. They ended up fixing the same day in less than an hour and I was charged accordingly. Their customer service and follow-up service checking to see that the car was fixed is outstanding. I definitely would refer anyone here without hesitation.

Leslie, we were happy to be able to resolve your problem for you quickly. Done right the first time & exceptional customer service are what we strive for each & every day! We appreciate your confidence in us. We really appreciate your business and we appreciate you helping spread the good word w/ an awesome review! - The Automotive Excellence Team!

- Automotive Excellence
5

Took my Scion Xb here because it was overheating. They took the time to talk to me before I came in. Most places just want to make the appointment and get you in the door. These guys (Dave) tried to understand the issue before I came in. Once I arrived he thought they'd get it diagnosed in a 1/2 hour but asked for an hour authorization incase it could be fixed in that hour, they could just do it. They ended up fixing the same day in less than an hour and I was charged accordingly. Their customer service and follow-up service checking to see that the car was fixed is outstanding. I definitely would refer anyone here without hesitation.

5

Super friendly and knowledgeable staff. From reception to staying true to the estimate, the whole experience was like a family business. Highly recommend.

5

We recently moved to Sonoma county and, after six years of frustrating dealer servicing of my Land Cruiser in San Francisco, I was determined to find an alternative to dealerships. And what a find! From booking an appointment to bringing it in and picking it back up, the experience was flawless: Knowledgeable front office, thorough explanations, phone updates on any concerns and on the progress of work, and no pressure for unnecessary work. The charges were fair, less than I expected, and far less than a dealership. They have quickly earned my confidence and loyalty. Finally, when I picked up the car, a surprise: it was washed--no small feat, since it was covered in red Arizona mud.

5

Automotive excellence does it again! They’re service is beyond excellent! Always quick at finding the problem, and they are so good at providing customers with all the details of what they find. They even went above and beyond to search for a recall on my car. My second time using them and i will continue to do so as my first choice! Thank you again.

5

We did a lot of research to find a new auto service shop. We are very happy to have find Automotive Excellence in Rohnert Park. We were welcomed in and given a complete estimate on what was needed and it was complete explained. We were called about two additional services that needed attention and were given a fair and honest price for those services along with the everything else. I am very happy to have a beautifully running vehicle. I was also VERY APPRECIATIVE of my car being cleaned, inside & out! It was a VERY NICE surprise! We are looking forward to a great relationship with Automotive Excellence with all our vehicles.

Thank you for leaving us this great review and we're thrilled that you appreciated the car wash! We're happy you found us as well and will do everything we can to keep you happy. We look forward to seeing you again on your next visit!

- Automotive Excellence

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35 Executive Ave. Ste. 3 Rohnert Park, CA 94928 (707) 584-8700