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Customer Reviews & Stories

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5

My wife and I both own Toyotas and we've been getting them serviced at a local business here in town and we're quite happy with our service we were getting until they serviced my wife's Camry transmission and after they performed a transmission service we noticed some issues with the transmission. I called the shop to discuss my concerns about the transmission and asked if I should bring it back to them so check it out or should I take it to a transmission shop and they said I should take it to a transmission shop they have an inspecting and see what the problem might be. So I did some research and checked out some reviews on automotive excellence and decided that might be the best place to have them take a look at my wife's Camry and find out what the problem was with the transmission and in the end we performed another transmission service a more complete one and that solve the problem, so I am very pleased with not only the professional service I received but I also decided that this shop is a more complete shop with better service days and hours then the shop I was going to and now my wife and I feel this should be the shop that we have service both of our Toyotas.

Ken we are super glad you found us! We will always do everything possible to provide exceptional customer service and high quality repairs on your vehicle. We appreciate you and your business and look forward to seeing you again on your next trip in.

- Automotive Excellence
5

Excellent experience. This is my new place to bring my car . Could not have been more satisfied.

Thank you Chuck for leaving a review, we appreciate it and we appreciate you. We will always do everything possible to warrant the loyalty and trust you have placed in us. It was our pleasure serving you and we look forward building a mutually beneficial working relationship with you. Again, thank you we truly do appreciate your business and we appreciate you. We look forward to seeing you on your next trip in.

- Automotive Excellence
5

Very professional! Had amazing customer service with being on time and courteous. The amount was what they quoted me. They had pictures of everything they looked at and texted it right to my phone ! I look forward to doing more business with them!

Thank you Briana we appreciate you and your business, and we appreciate that you took time to leave us a review as they are extremely important. We strive to provide exceptional customer service with high quality repairs for a reasonable price. We know most people like surprises but not the kind you receive may from your auto repair facility when you pick up your vehicle. Our goal is to stand behind what we quote with no surprises, unless it's the good kind we're known for, where the price actually goes down!! We like to under-promise and over-deliver!! Thanks again, we look forward seeing you the next time around and we look forward to continuing to build a mutually beneficial business relationship!

- Automotive Excellence
5

Great crowd amazing service highly recommend.

Thank you Guerra for taking time to leave us this review, we appreciate it and we appreciate you. We will always do everything possible to provide exceptional service with high quality repairs. It was our pleasure serving you and we look forward to seeing you again the next time around!!

- Automotive Excellence
5

they were fast, efficient and have reasonable prices. They also provide a loaner during repairs they corrected my problem in reasonable timely fashion this was my first visit and i’m very impressed.

Thank you Pat we appreciate the review and we appreciate you. We will always do everything possible to earn your trust and loyalty. It was our pleasure serving you and we look forward to growing a long business relationship with you.

- Automotive Excellence
5

We have been customers of Automotive Excellence for many years. They provide excellent customer service and dependable car repairs every time.

Thank you for taking time to leave us a review, we truly appreciate it!!

- Automotive Excellence
5

Automotive Excellence is by far the best service garage that I have every used, and since I'm 76 years old, that's saying something. The shop just gets better with time. It was very good when Mike was the owner, but now under Dave's ownership, it truly is EXCELLENT. I brought my '05 Tundra in for an oil change yesterday, and to my surprise it included a complete inspection, including photos, with the results texted to my cell phone. That's the first time that ever happened to me when just getting an oil change. It's one thing to have high expectations, but this is truly going above and beyond expectations. Bravo Dave, keep up the great work.

Thank you Herb we appreciate your kind words and we're glad you appreciated the digital vehicle inspection. We use the inspection as a tool for customers to see exactly what we see, providing complete transparency. You can be sure that we will never sell you anything you don't need and we will always proceed with our customers' best interests in mind. It has been our pleasure serving you over the years and we look forward to many more to come! Thanks again and we'll see you next time around.

- Automotive Excellence
5

I went in to have my splash guard checked and they fixed it for free! I didn’t have to wait long either. This is a car place I highly recommend. Honest, professional and efficient! We need to support more places like this! I will return if I ever need car care again!

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

- Automotive Excellence
5

When you find a business with integrity you stay with it. I have received excellent service on my vehicle for many years as well as considerate and friendly customer service.

Thank you Shelley for your business and for leaving us a review, we definitely appreciate it. We also appreciate you and your business and will always do everything possible to merit it. It has been our pleasure serving you and we look forward seeing you again next time around!!

- Automotive Excellence
5

It was a pleasure knowing Dave. I ended at Dave's shop by chance: I came all the way from Fresno, CA to buy a LS 430 from German Motors, and needed an honest shop for a pre-purchase inspection. Dave was able to accommodate on short notice and I ended up buying the car. Since I was unable to take both of the cars back that day, I ended leaving the LS for Dave to work on the timing belt and a few other issues. Dave was very accomodating and kept me in contact during the repair process. Although I live 3.5 hours away, the whole process went very smoothly and I was completely satisfied with the repair. I even decided that it'd be worthwhile to drive 3.5 hrs for the excellent service Dave provides; I just have to make a planned visit next time. Hope to see you again, Dave. Thanks, Kyaw Htoon

We're glad you found us and we want to say thank you as it was our pleasure serving you. Our main goal here is to provide exceptional customer service coupled with the highest quality repairs for a reasonable cost. It would be remarkable for you, or anyone for that matter, to travel 3 and a half hours just for automotive repair and/or service, we would definitely be amazed!! We want you to know that we will always do whatever is necessary for us to continuing to provide exceptional customer service and repairs. Thanks again and take care!!

- Automotive Excellence

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Automotive Excellence is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Automotive Excellence (707) 584-8700 if you have any issues in accessing any area of our website.
35 Executive Ave. Ste. 3 Rohnert Park, CA 94928 (707) 584-8700