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Customer Reviews & Stories

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5

These guys are awesome. They diagnosed and fixed the issues on my car super fast. I have never had a better experience with a repair shop. I also thought it would be more expensive, but they were more than fair. If you care about your car, and it has trouble, take it to this shop.

Wow! Thank you James! We appreciate such a kind review. We bought this business to help people in our community, people like you. Our goal is to provide exceptional customer service along with high quality repairs for a reasonable cost. And, we couldn't be more pleased as it sounds like we hit our mark with you! We would like to welcome you to our Automotive Excellence family and look forward to seeing you again the next time around. Take care!

- Automotive Excellence
5

I have never taken my car into a auto shop other than the dealership. Last month I took my car to Automotive Excellence. I was extremely satisfied with the courteous customer service and the outstanding work done to my car. My car was in and out during the time I was told. I will continue to bring my car into your shop. Thank you for making my service so easy.

Thank you so much Meza for your kind review! We are thrilled to hear that you were satisfied with our customer service and the work we did on your car. We pride ourselves on providing our customers with exceptional customer service, and we are glad that we were able to meet your expectations. We appreciate you choosing Automotive Excellence over the dealership for your car service needs. We look forward to seeing you again soon!

- Automotive Excellence
5

I have never taken my car into a auto shop other than the dealership. Last month I took my car to Automotive Excellence. I was extremely satisfied with the courteous customer service and the outstanding work done to my car. My car was in and out during the time I was told. I will continue to bring my car into your shop. Thank you for making my service so easy.

Thank you so much Meza for your kind review! We are thrilled to hear that you were satisfied with our customer service and the work we did on your car. We pride ourselves on providing our customers with exceptional customer service, and we are glad that we were able to meet your expectations. We appreciate you choosing Automotive Excellence over the dealership for your car service needs. We look forward to seeing you again soon!

- Automotive Excellence
5

excellent service from check in to pick up. Quality work, will definitely be back. will definitely refer this shop to family and friends.

Thank you Robert for the 5-star review! At Automotive Excellence we strive to provide exceptional customer service coupled with high quality repairs done for a reasonable cost and we couldn't be more pleased as it sounds like we hit the mark with you! Being a small business we rely heavily on word or mouth and we appreciate the confidence you have in us. Thank you again, we appreciate your business and we appreciate you! Take care and we will see you the next time around.

- Automotive Excellence
5

My car's antenna broke and needed replacement, but it was not immediately on hand. Dave took about 10 minutes to improvise a temporary repair to my antenna to work -- at no charge -- until he could get the replacement antenna. When the replacement arrived, the work was done in under an hour with good-as-original results & low cost.

Thank you Chris for the 5-star review! We're glad we were able to help you out with the antenna replacement. We strive to provide exceptional customer service and it appears as though we hit our mark with you. Take care and we'll see you the next time around!

- Automotive Excellence
5

Will, thanks for the 5-star review! We appreciate it and we appreciate you. Take care and we'll see you the next time around!

- Automotive Excellence
5

5 Stars every time. Excellent service, always a pleasure doing business with them. Very efficient and thorough.

Thank you for the 5-star review!

- Automotive Excellence
5

I’ve only had my Honda Pilot serviced here a few times after moving into the area. What a great shop! They’re honest, trustworthy, friendly and communicative. I really appreciate the online inspection report with pictures. I can see why they have so many positive reviews on social media. This is definitely the place to bring your vehicle. And they even have loaner vehicles available. Thanks Dave and Darlene! See you again.

Joel, thank you so much for your kind words and 5-star review! We were thrilled to hear that you have had a wonderful experience with us. We strive to provide our customers with exceptional customer service, and Dave and Darlene know how to deliver. We appreciate your feedback about our online inspection report with pictures. We know that it can be helpful for our customers to see what our technicians are seeing, so we are glad that you find this feature valuable. We are especially glad to hear that you appreciate our honesty and transparency. We know that it is important for our customers to trust us, and we take that responsibility very seriously. We are also glad to hear that you are impressed with our loaner vehicle program. We know that car trouble can be inconvenient, so we want to make it as easy as possible for our customers to get back on the road. Thank you again for choosing Automotive Excellent for your Honda Pilot's service needs. We look forward to seeing you again soon!

- Automotive Excellence
5

I really thankful for services you did on my car.

Thanks for the 5-star review Abdul!

- Automotive Excellence
5

Wonderful staff!!! Affordable prices! What are you waiting for :)

Thank you Nina for the 5-star review and great recommendation! We appreciate you and your business and will do everything possible to continue to merit your loyalty!

- Automotive Excellence

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Automotive Excellence is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Automotive Excellence (707) 584-8700 if you have any issues in accessing any area of our website.
35 Executive Ave. Ste. 3 Rohnert Park, CA 94928 (707) 584-8700