Our shop greeter

Where Honesty & Integrity Come Together

Request Service

  

Customer Reviews & Stories

Leave Us a Review

We want to hear about your experience at Automotive Excellence.

Click on a logo below to leave us a review on your favorite site. This takes just a few minutes and we appreciate you taking the time to do this.

5

I have used their services for 20 years on my 2003 Hyundai. They are very professional and thorough! They are also very kind. I certainly recommend their services.

Thank you Geri we appreciate the 5-star review and recommendation! We also appreciate your kind words. We will do everything possible to continue to merit your loyalty and trust. Thanks again and we look forward to seeing you again the next time around!

- Automotive Excellence
5

5 stars to Automotive Excellence for efficient, professional, friendly service. Special thanks to Dave for being willing to stick w the long process of locating the right battery for my car. Due to the make and model of my vehicle, it was more difficult than usual to make this happen. He was both friendly and tenacious and approached the process w positivity and humor. Thanks, also, to his team.

Thank you so much Cassie for the 5-star review! We're so glad to hear that you were happy with our service, and especially that you appreciated Dave's willingness to stick with the long process of locating the right battery for your car. We know that finding the right battery for a rare or unusual car can be a challenge, but we're always up for the challenge. Dave is a master at finding hard-to-find parts, and he's always willing to go the extra mile to make sure our customers are happy. We're also glad to hear that you appreciated the positive and humorous attitude of Dave and his team. We believe that a good attitude is essential for providing excellent customer service, and we're always working to create a fun and welcoming environment for our customers. Thank you again for your business! We hope to see you again soon.

- Automotive Excellence
5

Very good customer service, quick turn around on issue that had our regular garage in Petaluma stumped.

Thank you so much Cliff for your positive review! We're so glad to hear that you had a great experience with our customer service and that we were able to quickly resolve the issue that had your regular garage stumped. We take pride in providing our customers with exceptional service, and it's always rewarding to hear that we've met or exceeded your expectations. We're always looking for ways to improve, so if you have any suggestions, please don't hesitate to let us know. Thank you again for your business! We hope to see you again soon.

- Automotive Excellence
5

I am exceptionally happy with the team at Automotive Excellence! I was happy with the oil change as well as the photos you texted me on the oil change and status. Per your recommendation, I did get 2 new front tires. They're actually on the rear. Because my rear tires were still good. Non the less I followed your recommendation on replacing them. Overall would definitely recommend you to anyone who needs auto repair. Honest, and courteous A+ My car is running fantastic ! Thank you again, Sherri Soldavini A very satisfied customer

Sherri, thank you so much for your positive review! We're so glad to hear that you were happy with our oil change and inspection. And, that you followed our recommendation to replace your front tires. We're always happy to provide our customers with photos of their car's work, and we're glad that you appreciated that. We believe that transparency is essential for building trust with our customers, and we're always happy to share information about our work. We're also glad to hear that you found our team to be honest and courteous. We pride ourselves on providing our customers with exceptional customer service, and we're always working to make sure that our customers feel valued and respected. Thank you again for your business! We hope to see you again soon.

- Automotive Excellence
5

Automotive Excellence has an excellent reputation in our community and they didn't disappoint me!! Their records are flawless which makes keeping current on service easy and their employees are friendly and personable. And they washed my car!!! All in all, a stellar experience!

Mary Jane thank you so much for your kind review! We are so glad to hear that you had a stellar experience with us here at Automotive Excellence. We take great pride in our customer service, and we are always happy to go the extra mile to make sure our customers are completely satisfied. We also appreciate you mentioning our friendly and personable employees. We believe that our staff is our greatest asset, and we are always working to create a positive and welcoming environment for our customers. Finally, we are so glad that you mentioned that we washed your car! We always try to do a little extra for our customers, and we know that a clean car is a happy car. Thanks again and we will see you the next time around!

- Automotive Excellence
5

Thanks for the 5-stars!!

- Automotive Excellence
5

First of all, I was pleased at how quickly I was able to schedule my service. The text confirmation and reminders were helpful. The techs were proactive in troubleshooting my issues, and the service writer called me back with a clear estimate. It all made sense, and the price was fair. After work on the axles, my car runs great again. To top it off, they washed the car, cleaned my dash and windshield, and had it ready on time. Nice, friendly, and professional crew. Really glad I took my car here for service.

Thank you Susan for the fantastic 5-star review and we're really glad you brought it to us as well! We're thrilled you were happy with our service as we take pride in providing exceptional customer service. We appreciate you mentioning how quickly you were able to schedule your service. We know that time is valuable, so we make it a priority to get our customers in and out as quickly as possible. We're also glad that you found the text confirmation and reminders helpful. We use those tools to keep our customers informed about their appointments and to make sure that they don't forget about them. We also appreciate you mentioning the wash, dash, and windshield cleaning. We know that a clean car is a happy car, so we always make sure to give our customers' cars a thorough cleaning before they leave. We'd like to say thanks again and "welcome to the Automotive Excellence family", we look forward to seeing you again the next time around!.

- Automotive Excellence
5

I got an appointment scheduled promptly and the service was great, timely, and at a better price than other places. Thank you!

Thank you Karen for taking the time to leave us a review! We're so glad to hear that you had a positive experience with our service. We're glad to know that you were able to schedule an appointment promptly and that the service was great. We also appreciate your mentioning that the price was better than other places. Thanks again Karen, we hope you'll continue to choose us for your automotive needs.

- Automotive Excellence
5

As always The Automotive Excellence team is honest, helpful courteous, knowledgeable, and most of all honest. It's easy to get an appointment as well.

Thank you Pam for your kind words! We are always striving to provide our customers with exceptional customer service, and we are glad to hear that we hit our mark with you. We are proud of our team of experienced and knowledgeable staff, and we are committed to providing high quality repairs. We also know that it can be difficult to find time to bring your car in for service, so we make it easy to get an appointment. We appreciate your business, and we look forward to serving you again in the future.

- Automotive Excellence
5

I’ve been taking my car there for years and without a doubt recommend the service and professionalism. I know my car is going to get the best care with honesty.

Thank you Sherry for the wonderful recommendation! We appreciate you and your business! We look forward to serving you again the next time around!

- Automotive Excellence

Schedule an Online Appointment

Let Us know how we can help you. Request an online appointment using the FORM below.

 
Automotive Excellence is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Automotive Excellence (707) 584-8700 if you have any issues in accessing any area of our website.
35 Executive Ave. Ste. 3 Rohnert Park, CA 94928 (707) 584-8700