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Customer Reviews & Stories

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5

I wouldn’t go anywhere else. I had the best experience! If you are looking for honest, integrity and awesome customer service then this is your place! I left with a huge smile on my face as I found a business card and candy thanking me for my business. 😃

Leane thank you so much for your review! It's reviews like these that keep us striving to provide exceptional customer service. We are glad we were able to put a smile on your face with the candies, that's our goal -besides, who DOESN'T like "Smarties"?! Anyway, we are thrilled to add you to our list of loyal customers and we want you to know that we will ALWAYS do whatever is necessary to earn your trust and loyalty!! Thank you for your business, we look forward to seeing you the next time around!

- Automotive Excellence
5

My experience has been nothing, but excellent! From start to finish. You guys are a gem. You run your shop with honesty and integrity, and I thank you for your amazing ness. Something so small as getting in my car and seeing candy and business card put a huge smile on my face. Thank you for an awesome experience. Leane

5

Talk about top notch customer service and great communication. With all stress of 2020 I dropped off our truck in a state of dusty, dirty disarray. To my surprise we picked it up and it was washed and the inside was vacuumed. Plus they even left a couple pieces of candy on the dash!! Who does that!! Made my day. These guys are the best!! Honest and superior customer service every time we drop the truck off. Thank you!!

What an awesome review, thank you Zen! Our goal is to provide exceptional service with the highest quality repairs for a reasonable price and it seems like we hit the mark with you. It was our pleasure servicing you and we truly appreciate your business because without people like you there is no Automotive Excellence. We will work diligently to continue providing a high level of service and will do whatever is necessary to continue earning your business. Thanks again and we look forward to seeing you on your next visit!!

- Automotive Excellence
5

Great service ===would recommend them.!!!!

Thank you Ken, we appreciate the nod!! And we appreciate you as well as your business. It was our pleasure serving you and we look forward to seeing you the next time around!

- Automotive Excellence
5

It’s rare that I give reviews but they deserve a good one. I have been a customer and big fan of Automotive Excellence for many years. Finding an honest mechanic that you can trust and charges fair prices is incredibly valuable. I’ve never experienced a more honest and reliable auto repair business than Automotive Excellence and I always refer them when people are looking for help. My most recent visit was stellar as usual. They handled the issue with my vehicle quickly and in a professional manner.

5

You" never" have to worry when you take your car into Automotive Excellence. These folks do it right ,the first time. They have won me over because they are not trying to get rich on the backs of their customers. Since the 1990’s they have had my families business. Thank you Automotive Excellence !

0

I have always received great service at Automotive Excellence on my CRV with each appointment, which includes today’s appointment. So appreciate, too, how willing & good they are at meeting the needs of their customers. Thank you!

Thank you Linda for your long history with Automotive Excellence and thank you for taking time to leave us a review! Long time customers like you are the foundation of our shop and we appreciate you and your business throughout the years! We will always do everything possible to merit the loyalty and confidence you have placed in us. Thanks again and we look forward to seeing you on your next trip in.

- Automotive Excellence
5

great service and good folks

5

Very friendly, and up front with every thing they are going to do to your Car. A little expensive a lot less than a dealer

Thank you Paul for taking time to leave us a review! Customers like you are the foundation of our business so we would like to take this opportunity to say thank you for being a long time customer! Your satisfaction is always our top priority and will always do everything possible to continue earning your loyalty. We appreciate you and your business and look forward to seeing you on your next trip in.

- Automotive Excellence
5

Great service. Wonderful customer care. Definitely a gem in automotive world!

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35 Executive Ave. Ste. 3 Rohnert Park, CA 94928 (707) 584-8700