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Customer Reviews & Stories

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5

Very good work and extremely courteous about getting you in for the work

Thank you Dennis for the 5-star review!! It was our pleasure serving you and we look forward to seeing you again the next time around!!

- Automotive Excellence
5

I am a new customer after being referred by my best friend. I only went in for a minor service (needing a Major but money tight!) After finding a Major was hundreds less than my regular mechanic, I decided to go ahead with the Major. At the inspection, I was told brakes were 10% so I had those done too after checking around, very reasonable on price. They even stayed 15 minutes late after I said I must have my car in the morning. Car drives fantastic, I am a happy camper.

Thank you for choosing us! We appreciate you taking time to leave us such a wonderful review. We're glad you found us and we look forward to building upon this relationship in the future. It is our goal to provide exceptional customer service, perform high quality repairs and do this for a reasonable cost. And it sound like we hit that mark with you James! It was our pleasure serving you and we look forward to seeing you again the next time around!!

- Automotive Excellence
5

I'm so glad I took my equus here. Was turned down by other shops. They blessed me by doing so.. They could have really stuck it to me. Yet, they were upfront and honest . I thought it was gonna cost me a couple grand. My car has airride suspension. Which I was told might cost me a couple grand. They charged me a couple hundred Plus left 2 packs of smarties in my car and gave me a loaner. Great group of people. This will be my forever shop! Thank you, Amber

Thank you Amber for such a great review! We appreciate it and we appreciate you. Our goal is to provide exceptional customer service coupled with high quality repairs done for a reasonable cost. You will find here at Automotive Excellence you will never be sold something you don't need, that is our guarantee. We will always prioritize services and repairs for you so you can plan accordingly. Finally we would like to say "welcome to the Automotive Excellence family" where honesty and integrity come together!!

- Automotive Excellence
5

Quick, professional & friendly service, fair prices, trusted repairs.

Thanks Scott for the 5-star review! We're glad you came in and we look forward to seeing you again next time!!

- Automotive Excellence
5

I admit I don't always keep up with what my car needs until it tells me to. Luckily Automotive Excellence was one of the first spots that caught my eye on Yelp (with perfect reviews) when my car told me that the oil life is approaching zero. I called to ask for availability and they were able to schedule me for the same day, which I'm very thankful for. Not only that, they also changed one of my tail light bulbs which I wasn't even aware was broken. They were also so efficient-- I was out within 45 min! Everyone I talked to, including the owner Dave, Darlene and another Mechanic, were so friendly, pleasant, and professional. I can't believe I just found an honest, reliable yet affordable place to take care of all my car needs from now on!

Mai thank you for such a glowing review!! It was our pleasure serving and meeting you. Our goal here at Automotive Excellence is to provide exceptional customer service, coupled with high quality service & repair, done for a reasonable cost. And we couldn't be more pleased that it sounds like we hit our mark with you! Be sure, we will always do everything possible to continue to earn your trust and loyalty. Lastly, we would like to take a minute to welcome you to our Automotive Excellence family! Thanks again, we really appreciate your business and look forward to seeing you again the next time around!!

- Automotive Excellence
5

My alternator lights went on as I was driving and I called them immediately. They told me to "bring it now". I did and they fixed it the next day! Amazing to get that kind of personal service when I'm in dire need. Auto Excellence is the BEST!!!!

Sandy we think you're the best!! We appreciate you and your business. It's been our pleasure serving you over the years and we look forward to many more to come. Thank you for the great review and we'll see you the next time around.

- Automotive Excellence
5

I found Automotive Excellence online. Based on the reviews I thought I would try, I showed up asked about checking my brakes as I thought they needed to be repaired and they immediately review the brakes and the rest of my car and provided recommendations. I set up an appointment to drop my car the next day for a repair and they actually had the car done earlier than planned. The truly car about their customers and provide outstanding service.

Thank you Raj we appreciate you leaving us such a nice review. Our main goal here is to provide exceptional customer service along with performing high quality repairs all done with reasonable pricing. And, it sounds like we hit our mark with you! We would like to welcome you to our Automotive Excellence family where you are valued.

- Automotive Excellence
5

I found Automotive Excellence online. Based on the reviews I thought I would try, I showed up asked about checking my brakes as I thought they needed to be repaired and they immediately review the brakes and the rest of my car and provided recommendations. I set up an appointment to drop my car the next day for a repair and they actually had the car done earlier than planned. The truly car about their customers and provide outstanding service.

Thank you Raj we appreciate you leaving us such a nice review. Our main goal here is to provide exceptional customer service along with performing high quality repairs all done with reasonable pricing. And, it sounds like we hit our mark with you! We would like to welcome you to our Automotive Excellence family where you are valued.

- Automotive Excellence
5

I have a car trouble my engine is leaking oil, Me and my wife stayed in a hotel I called Automotive excellence fix my car on time.I am very satisfied the way they fix it super clean.Dave the owner was so cool he drop me off where i stay and pick me up when my car is ready, I live in San Francisco and to be one of the stranger in a town where you have car trouble is hard to trust Automotive Excellence made me feel home.Definitely recommend this shop the no.1 choice Thank you so much

Thank you Kayla, we appreciate the review and your kind words. We're glad we were able to help you out while you were traveling, there is nothing worse than car issues while you are away from home. Whether you are a local or simply traveling through, we want each and every customer to feel like they are the most important thing to us during your car service or repair. It sounds like we hit our mark with you and we couldn't be more thrilled. Again, thank you for this great review and take care!!

- Automotive Excellence
5

I highly recommend AE for their services, professionalism and friendliness. They took care of evrrything, including a ride home and back. Excellent business.

Thank you Sheila we appreciate the recommendation! We like to make an unpleasant task, such as automotive service and repair, as easy as possible. That's why we have so many loaner vehicles available for use while your car is in the shop. Our goal is to provide exceptional customer service coupled with high quality repairs done for a reasonable price. It sounds like we hit our mark with you and we couldn't be more pleased. It was our pleasure serving you and we look forward to seeing you again the next time around! Welcome to the Automotive Excellence family!!

- Automotive Excellence

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35 Executive Ave. Ste. 3 Rohnert Park, CA 94928 (707) 584-8700