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5

Great service, and friendly and honest to deal with.

Thank you Jim for the review and thank you for your long history with Automotive Excellence. We appreciate you and your business! We want you to know we will always do everything possible to merit the trust and confidence you have placed in us. It's been our pleasure serving you and we look forward to many more years!! Thanks again and take care.

- Automotive Excellence
5

Honest, and very good at what they do.

We’d just like to thank you for taking the time to leave us this review. We’re a small, family run local business here at Automotive Excellence and every bit of feedback like this does so much to help us out! Thanks again and we look forward to seeing you the next time around, take care!

- Automotive Excellence
5

I have been taking my two Toyotas to this shop and I will say that they are the most professional, courteous, knowledgeable people I've ever met. I would recommend this shop to anybody who is looking for an honest ,professional automotive shop in Rohnert Park. I tried using a couple of other shops here in Rohnert Park and in the end was very unsatisfied with the work that was performed on both of my vehicles and how some shops will tell you things that just aren't true and also maybe they're just not as knowledgeable as they should be. This is the place I feel will always be the place to service both of my vehicles and I will tell anybody that is looking for an automotive shop in town to look them up. My wife and I would like to say thank you so much for servicing us now and in the future.

We want to thank you Ken we appreciate the confidence you have shown is us and we appreciate that you took time to leave us a review! Our goal is to provide exceptional customer service coupled with high quality repairs done for a reasonable price. We want you to know that we will always do whatever is necessary to continue earning your trust and loyalty. We are thrilled to have you as part of our Automotive Excellence family!!

- Automotive Excellence
5

Great place to get your car repaired. Very nice and helpful staff . I will always go back

Thank you Garett we appreciate the review! You and your business is also appreciated, whether it's your vintage Buick or your modern Toyota that you've brought in! While we may focus on Honda/Acura, Toyota/Lexus it's fun for us when we do get the opportunity to service and/or repair vintage vehicles. It's been our pleasure serving you and we look forward to seeing you and your vehicles back the next time around. Thanks again!!

- Automotive Excellence
5

This place is a gem! You know those "mom and pop" shops that you hear about from "back in the day"...honest, genuine, good service....yep, that's this place. We had just moved here not long ago, and when my car turned on with a noise that made me cringe, my stomach dropped. The toughest part of moving is having to figure out which repair shops, and which maintenance service people to use and trust for those everyday inconveniences. I called around the area, and Darlene was so welcoming and helpful. I was scared that the dreadful noise was going to be a doozy. I wasn't quite sure if the noise was ok to drive a few miles to their shop or if I should hire a tow. Unexpectedly, she actually asked if I wanted someone to stop by to listen to it to make sure. ...How many places will do that!?!... My battery was also dead, so, Dave stopped by, jumped my car, and took a listen. Luckily the noise had gone away, but I drove my car over for them to look over and fix something unrelated, and I was again shocked with their service and honesty. Owning a Lexus, I'm not accustomed to feeling relief when I see the ticket. Where, a 15 minute fix is billed for the entire hour. But I'll take it! LoL The cherry on the top of their already exemplary service was not having to figure out who I could get a ride with to drop me off at the shop when my car was ready. I know it's just the first visit, but it really mattered, and I definitely know where to take our cars for service.

First of all, welcome to Sonoma County it's a beautiful area with tons to do, we hope you will enjoy it. Second, wow -just wow! we were blown away by your awesome review, we really appreciate the time you took to write such a detailed one! Because we come from the same side of the "counter" as our customers we understand that auto repair can be expensive. Our main goal here at Automotive Excellence is to provide exceptional customer service, coupled with professional repairs and high quality parts all for a reasonable cost. In reading your review, it sounds like we hit our mark with you!! It was our pleasure serving you and we look forward to building a long lasting relationship with you. Thank you again and take care!!

- Automotive Excellence
5

Never had a problem here, they’ve always fixed what I’ve needed and gotten the truck turned around in no time

Seth, we’d just like to thank you for taking the time to write this review. We’re a small, family run local business here at Automotive Excellence and every bit of feedback like this does so much to help us out! Thanks again, we’re very grateful for customers like you and hope you stick with us for years to come!

- Automotive Excellence
5

This place is a gem! You know those "mom and pop" shops that you hear about from "back in the day"...honest, genuine, good service....yep, that's this place. We had just moved here not long ago, and when my car turned on with a noise that made me cringe, my stomach dropped. The toughest part of moving is having to figure out which repair shops, and which maintenance service people to use and trust for those everyday inconveniences. I called around the area, and Darlene was so welcoming and helpful. I was scared that the dreadful noise was going to be a doozy. I wasn't quite sure if the noise was ok to drive a few miles to their shop or if I should hire a tow. Unexpectedly, she actually asked if I wanted someone to stop by to listen to it to make sure. ...How many places will do that!?!... My battery was also dead, so, Dave stopped by, jumped my car, and took a listen. Luckily the noise had gone away, but I drove my car over for them to look over and fix something unrelated, and I was again shocked with their service and honesty. Owning a Lexus, I'm not accustomed to feeling relief when I see the ticket. Where, a 15 minute fix is billed for the entire hour. But I'll take it! LoL The cherry on the top of their already exemplary service was not having to figure out who I could get a ride with to drop me off at the shop when my car was ready. I know it's just the first visit, but it really mattered, and I definitely know where to take our cars for service.

First of all, welcome to Sonoma County it's a beautiful area with tons to do, we hope you will enjoy it. Second, wow -just wow! we were blown away by your awesome review, we really appreciate the time you took to write such a detailed one! Because we come from the same side of the "counter" as our customers we understand that auto repair can be expensive. Our main goal here at Automotive Excellence is to provide exceptional customer service, coupled with professional repairs and high quality parts all for a reasonable cost. In reading your review, it sounds like we hit our mark with you!! It was our pleasure serving you and we look forward to building a long lasting relationship with you. Thank you again and take care!!

- Automotive Excellence
5

I went here for some general maintenance, prompted to go from a review i read on google. What sets this shop apart from others is a very simple concept called customer service. It's comparable to eating at a Chickfila vs. a McDonald's; they sell a comparable product, however you keep going back to Chickfila because of the welcomeness you recieve, the transparency, integrity, etc. It really sets itself apart from other shops because of that and for that reason i will give my business to them. I received a personalized thank-you note after having my truck serviced there, that is a big deal and is certainly an excellent impression if the first impression didn't get you already. All of the work done was well explained and made sense for anyone who may not be experts in vehicle knowledge. Overall a great experience

Hi Grant, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Our number one focus IS customer service, we feel it's what sets us apart from other shops. We have a main goal in mind and that is producing high quality repairs with exceptional customer service done for a reasonable price. We're super glad you found us and we appreciate your business. We are very grateful for customers like you and hope you stick with us for years to come! Thanks again!!

- Automotive Excellence
5

I WAS GETTING THE RUN AROUND ABOUT SERVICES FOR MY DODGE AND I CAME ACROSS AUTOMOTIVE EXCELLENCE AND FROM THE MOMENT I CALLED TO SET UP APPT TO THE COMPLETION OF JOB IT WAS A VERY PLEASANT AND PROFESSIONAL . THEY EXPLAINED IN FULL DETAIL OF SERVICES AND EVEN TOOK TIME TO EXPLAIN TO ME THE PARTS THAT FAILED AND THAT WAS REPLACED ... FINDING A BUSINESS U CAN TRUST WHEN HAVING YOUR VEHICLE SERVICED IS EVERYTHING AND AUTOMOTIVE EXCELLENCE GOT THAT FROM ME 100% I AM GLAD I WENT THERE AND I HAVE FOUND A BUSINESS TO SERVICE MY VEHICLES WITH NO WORRIES .... CANT WAIT TO TELL ALL MY FRIENDS TO GO THERE AS WELL ..

Thank you Charles, your review is awesome!! It's unfortunate that you had so much trouble in the past, we can guarantee you will never be told to go elsewhere from us. If it's something we can't fix, we will find someone that can and take care of it for you. We want customers experiences with auto service and repair to be as painless as possible and affordable too. Life is too short to have to worry about these things so just know that we will always do everything possible to merit your confidence and loyalty. It's been our pleasure serving you and getting to know you, we look forward to seeing you on your next trip in!!

- Automotive Excellence
5

I've had both our Hondas and Toyotas serviced here since ~1990 (30+ years now). Excellent service, and an honest business. Great friendly employees. I just had our Toyota Sienna van serviced there that has 218k miles on it. They help keep careful records of what's been done and only do what's actually needed. Their mechanics are very good at finding and fixing problems when they pop up, and they do good preventive maintenance work so unexpected problems don't occur. I trust them. I like them so much for servicing our cars I'm still having our cars serviced there even after we moved 2 hours away; we just drop off our car when we visit the area. I highly recommend them. A+ business and people. Very competent, very honest.

Thank you Chuck for your long history with Automotive Excellence and thank you for leaving us this glowing review!! We will always do everything possible to warrant the loyalty and trust you have placed in us. It has been our pleasure serving you over the years and we look forward to many more to come. Again, thank you we truly do appreciate your business and we appreciate you. We look forward to seeing you on your next trip in.

- Automotive Excellence

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35 Executive Ave. Ste. 3 Rohnert Park, CA 94928 (707) 584-8700