Our shop greeter

Where Honesty & Integrity Come Together

Request Service

Customer Reviews & Stories

Leave Us a Review

We want to hear about your experience at Automotive Excellence.

Click on a logo below to leave us a review on your favorite site. This takes just a few minutes and we appreciate you taking the time to do this.

5

Took my Scion Xb here because it was overheating. They took the time to talk to me before I came in. Most places just want to make the appointment and get you in the door. These guys (Dave) tried to understand the issue before I came in. Once I arrived he thought they'd get it diagnosed in a 1/2 hour but asked for an hour authorization incase it could be fixed in that hour, they could just do it. They ended up fixing the same day in less than an hour and I was charged accordingly. Their customer service and follow-up service checking to see that the car was fixed is outstanding. I definitely would refer anyone here without hesitation.

Leslie, we were happy to be able to resolve your problem for you quickly. Done right the first time & exceptional customer service are what we strive for each & every day! We appreciate your confidence in us. We really appreciate your business and we appreciate you helping spread the good word w/ an awesome review! - The Automotive Excellence Team!

- Automotive Excellence
5

Took my Scion Xb here because it was overheating. They took the time to talk to me before I came in. Most places just want to make the appointment and get you in the door. These guys (Dave) tried to understand the issue before I came in. Once I arrived he thought they'd get it diagnosed in a 1/2 hour but asked for an hour authorization incase it could be fixed in that hour, they could just do it. They ended up fixing the same day in less than an hour and I was charged accordingly. Their customer service and follow-up service checking to see that the car was fixed is outstanding. I definitely would refer anyone here without hesitation.

5

Super friendly and knowledgeable staff. From reception to staying true to the estimate, the whole experience was like a family business. Highly recommend.

5

We recently moved to Sonoma county and, after six years of frustrating dealer servicing of my Land Cruiser in San Francisco, I was determined to find an alternative to dealerships. And what a find! From booking an appointment to bringing it in and picking it back up, the experience was flawless: Knowledgeable front office, thorough explanations, phone updates on any concerns and on the progress of work, and no pressure for unnecessary work. The charges were fair, less than I expected, and far less than a dealership. They have quickly earned my confidence and loyalty. Finally, when I picked up the car, a surprise: it was washed--no small feat, since it was covered in red Arizona mud.

5

Automotive excellence does it again! They’re service is beyond excellent! Always quick at finding the problem, and they are so good at providing customers with all the details of what they find. They even went above and beyond to search for a recall on my car. My second time using them and i will continue to do so as my first choice! Thank you again.

5

We did a lot of research to find a new auto service shop. We are very happy to have find Automotive Excellence in Rohnert Park. We were welcomed in and given a complete estimate on what was needed and it was complete explained. We were called about two additional services that needed attention and were given a fair and honest price for those services along with the everything else. I am very happy to have a beautifully running vehicle. I was also VERY APPRECIATIVE of my car being cleaned, inside & out! It was a VERY NICE surprise! We are looking forward to a great relationship with Automotive Excellence with all our vehicles.

Thank you for leaving us this great review and we're thrilled that you appreciated the car wash! We're happy you found us as well and will do everything we can to keep you happy. We look forward to seeing you again on your next visit!

- Automotive Excellence
5

There's nothing better than feeling safe when you drive your car. Automotive Excellence gives you that confidence. Jon, at the front desk, is knowledgeable and courteous; best person to have at the front desk! The mechanics, Dave and Kevin, are excellent! I have two Hondas and have been going to Rohnert Park for their service since 2009. They offer a loaner car or a ride, if you need them. They are totally reliable, honest, and reasonable. I highly recommend them.

Doris, There is nothing better for us than hearing/knowing you feel safe & have confidence in us! That is ONE of our primary concerns. We want YOU & every customer to feel that way, every visit. Our staff appreciates your trust in them! It has been our pleasure servicing your vehicles for the past 6 years. We appreciate your confidence in us. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! We look forward to continuing to provide you & your family with quality auto repair & service! - The Automotive Excellence Team!

- Automotive Excellence
5

A common definition of integrity is to do the right thing when no one is watching - and this is really true with AE. Mike and his team have this down. They do excellent work and they only recommend the work you actually need. I have had two recent experiences with them that highlight this - our car was stalling out and we had a # of theories. Embarrassing and true we had run out of oil, and Mike found the problem and charged me for an oil change. Next we needed brake work - I took it to another spot and they wanted $1,300 - four new pads and new rotors. AE machined the front rotors and put new pads on upfront. The back was still fine and did not need anything yet. My bill, $311 out the door. It's really good to see someone build their business on being honest, helpful and reliable. You can refer people here and know they will be treated right, independent of how much they know about cars.

5

I was looking for a local good and honest car mechanic. I had several people recommend Automotive Excellence to me! So, I thought I'd give it a try. Automotive Excellence did not disappoint! Very friendly staff and great service! I will be back! :)

5

Love you dad

Schedule an Online Appointment

Let Us know how we can help you. Request an online appointment using the FORM below.

 
If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Automotive Excellence (707) 584-8700 For Assistance.
35 Executive Ave. Ste. 3 Rohnert Park, CA 94928 (707) 584-8700