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5

Thanks again Auto Excellence, you are a great problem solver!!!

5

In this day and age, it is hard to find a auto service shop with honesty and integrity, but Automotive Excellence hits the mark and then some. I've been taking every car I've owned here for 30+ years. I almost don't want to share this gem but it should be known what wonderful people they are and the excellent service they give.

Thank you Barbra, We're so grateful for your incredible review and your 30+ years of loyalty! It means the world to us that you consider Automotive Excellence a place you can trust. We strive to provide honest, high-quality service, and it's fantastic to hear that we've consistently met your expectations. Thank you for sharing your experience – we truly appreciate your business and your kind words! The team @ Automotive Excellence.

- Automotive Excellence
5

We have been using Automotive Excellence to service our vehicles for almost 20 years. The team is always excellent. Took my car in for minor service and got my car back washed and vacuumed as well .

Ann, Thank you for your kind words and for choosing Automotive Excellence for your vehicle service needs for nearly two decades! We truly appreciate your loyalty. We strive to provide not only top-notch automotive care but also a positive customer experience. We're glad you noticed the extra touch of having your car washed and vacuumed – it's our pleasure to go the extra mile for our valued customers. We look forward to continuing to serve you and your family for many years to come! The team at Automotive Excellence.

- Automotive Excellence
5

I am a longtime customer and always had exceptional service from Dave and I the whole staff. Recomend Auto Excellence to have your car serviced. Thank u.

Betty, Thank you so much for your kind words and continued loyalty! We truly appreciate your business and the trust you've placed in us over the years. We strive to provide the best possible service to all our customers, and we're thrilled to hear that Dave and the team have exceeded your expectations. We look forward to continuing to serve you and your vehicle for many years to come! The team @ Automotive Excellence...

- Automotive Excellence
5

We are relatively new to the area, and we were looking for a shop to evaluate and repair a transmission fluid leak in our 2010 Toyota Prius. Automotive Excellence was highly recommended to us by others, so we went there. We were not disappointed. The work was done very professionally, in a timely manner, and at a reasonable cost. Communications were excellent from the first contact with office staff to discussion of the diagnosis and the cost to repair. The estimate given was what we paid. We are very happy with the results. We will use Automotive Excellence in the future, and highly recommend them to others.

Thank you so much for your kind words Scott and for choosing Automotive Excellence for your Toyota Prius transmission fluid leak repair! We understand that finding a trustworthy auto repair shop in a new area can be challenging. We're truly grateful that you followed the recommendations of others and chose to entrust your vehicle to our care. We're delighted to hear that you were pleased with the professionalism, timeliness, and cost-effectiveness of our service. Our team strives to provide transparent communication throughout the entire repair process, from the initial contact to the final invoice. We're glad that the final cost aligned with the provided estimate. We believe in providing honest and upfront pricing to all our customers. We appreciate your business and your kind recommendation. We look forward to serving you and your vehicle in the future! The Automotive Excellence team.

- Automotive Excellence
5

Because my usual Kia dealership service department was all booked up with no openings for 2 weeks, I brought my 2019 Kia Soul to Automotive Excellence for the first time in December 5, 2024. As a first time customer, all I could say is the service staff and desk personnel were very exceptional professionals and they greeted me as a VIP. They asked me all the pertinent questions and checked the specific service schedule requirements for my car to make sure that I would receive all the specific service mandates based on my odometer mileage. After the service was completed, my car was clean and in the same condition as it was when I first brought it in. When I went to get my car, the service technician who worked on it, even came out to me personally to give me a last minute reminder that was relevant to my latest service. Im very impressed and pleased with Automotive Excellence and the staff. I would definitely skip the Kia dealership from now on and be a permanent customer of Automotive Excellence!

Wayland, Thank you so much for your kind words and for choosing Automotive Excellence for your Kia Soul service! We are thrilled to hear that you had such a positive experience as a first-time customer. Our team strives to provide exceptional service to every customer, and we're delighted to know that you felt valued as a VIP. We appreciate you acknowledging our attention to detail in reviewing your service schedule and ensuring your vehicle received the necessary maintenance. We're also glad that you were impressed with the condition of your car upon return. We take pride in keeping your vehicle clean and in the same condition as when you brought it in. We value your feedback and are grateful for your decision to consider Automotive Excellence for your future service needs. We look forward to welcoming you back as a valued customer! The team at Automotive Excellence.

- Automotive Excellence
5

Came here to get Lexus LS430 I bought from Idaho fully serviced. Darlene at front was very easy to deal with. All of my concerns with vehicle were addressed and fixed. I opted for OEM Lexus parts. So they had to order few parts from dealership to meet my requests. The turnaround time was excellent. I did have a few concerns after having car serviced. Kevin was the tech took my car back in and checked everything out. My mpg went down, and the car was idling slightly rough. He was extremely knowledgeable with my cars platform (even with it being 24 years old). Both of these issues had nothing to do with service at automotive excellence. Mpg was because the car came from Idaho and California uses gas that is cut with ethanol and other additives that kills mpg. The rough idle was found to be the car adjusting from elevation. After reset car idles and runs very smooth. Communication was great, service was fast for how busy they are, and they stand behind their work.

Thank you Matthew for your kind words and for choosing Automotive Excellence for your Lexus LS430 service! We're delighted to hear that Darlene made your experience with us so positive. Our team strives to provide excellent customer service and address all concerns promptly. We appreciate you opting for OEM Lexus parts. We understand the importance of maintaining the integrity of your vehicle. We're also glad that Kevin was able to address your concerns after the service. We understand that changes in fuel composition and elevation can impact a vehicle's performance, and we appreciate your understanding that these issues were not related to our service. We value your feedback and will continue to strive for excellence in all aspects of our service. The team @ Automotive Excellence.

- Automotive Excellence
5

I've been a loyal customer of Automotive Excellence for years, and they've consistently exceeded my expectations. They've repaired my car multiple times, and each experience has been top-notch. Their team is professional, knowledgeable, and always goes the extra mile. The loaner car service is a huge plus, making car repairs much less stressful. I highly recommend Automotive Excellence for anyone seeking quality auto repair services at a fair price!

Thank You Amber!! We're so grateful for your kind words and long-standing support. It's great to hear that you've always been pleased with our services. We're particularly happy to know that our loaner car service has made your experiences less stressful. We strive to provide top-notch repairs and excellent customer service, and your review confirms that we're on the right track. The team @ Automotive Excellence.

- Automotive Excellence
5

This place is #1!!! I used to take my car to a local shop and used to get great service. They were bought by a corporation and service went down hill. The worst!!! Brought my car to Automotive Excellence and got top notch personalized service!!! I will not take my care anywhere else from now on. Thank you Automotive Excellence!!!

Thank you Terri! We're thrilled to hear that you're so happy with the service you received at Automotive Excellence! It’s great to know we could exceed your expectations and provide the top-notch, personalized service you deserve. Thank you for choosing us and for your kind words. We look forward to continuing to serve you and your vehicle. The team @ Automotive Excellence.

- Automotive Excellence
5

Best service in town! I will not be taking my car anywhere else. Thank you Automotive Excellence!!

Thank you Terri! We are happy to hear you liked our service. We look forward to seeing you in the future. The team @ Automotive Excellence.

- Automotive Excellence

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35 Executive Ave. Ste. 3 Rohnert Park, CA 94928 (707) 584-8700