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Customer Reviews & Stories

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5

Great service, great people! Very helpful and thorough!

Thanks Judy, we think you are pretty great yourself! Thank you for the 5-star review. We appreciate it and we appreciate you and your business. Take care and we'll see you the next time around!

- Automotive Excellence
5

These folks are great !! Took my truck in for a problem, squeaky belts, that other places wanted to fix by replacing the belts. Automotive Excellence fixed it by adjusting the belt tension. Unusual in my experience with the auto repair industry that they didn’t try to sell me unnecessary parts and services. I highly recommend this business.

Thank you so much Tom for taking the time to leave this fantastic review! We're thrilled to hear that we could resolve your truck's squeaky belt issue with a simple adjustment. Here at Automotive Excellence, we strive to provide honesty and integrity and they are at the forefront of our values, we prioritize finding the most cost-effective solutions for our customers. We're glad you noticed the difference and truly appreciate your recommendation. It means a lot to us! Please don't hesitate to recommend us to your friends and family, or come back and see us again for any future automotive needs. Thanks again and take care!

- Automotive Excellence
5

Great service, great people.

Thanks for the 5-star review Barbara! We think you're pretty great yourself. We appreciate you and your business, take care and we'll see you the next time around!

- Automotive Excellence
5

I recently had an oil change and subsequent brake light service at Automotive Excellence for my 2012 Honda Civic. I was willing to drive a longer distance just to find a Honda specialist I could trust. I was pleasantly surprised how thorough both services were completed. I talked to the owner and another mechanic. Both were very helpful with my questions! I feel confident I can still get lots of miles from my Civic with the help of this auto repair shop.

Thank you so much for taking the time to leave such a positive review! We're incredibly grateful for your trust and your willingness to choose Automotive Excellence for your Honda Civics needs. It's truly rewarding to hear that you were "pleasantly surprised" by the thoroughness of both the oil change and brake light service. We take pride in providing comprehensive and detailed work on every vehicle that comes through our doors, and it means a lot that you appreciate our focus on quality. We're also happy to hear you found both the owner and mechanic helpful in answering your questions. Our team is passionate about Honda vehicles and enjoys sharing their knowledge and expertise with our customers. Building trust and understanding is very important to us, and it sounds like we achieved that with you. We're confident that, with our continued care, you'll get many more miles out of your 2012 Civic. Please don't hesitate to schedule your next service appointment with us online or by phone. We'd be happy to welcome you back!

- Automotive Excellence
5

Excellent - They are outstanding!!! As always great atmosphere and service. Thanks Darlene, Terri and Dave and Samantha and your GREAT TEAM!!!

Thank you for your kind words! We appreciate you and your business and will work diligently to continue providing the great service you have come to expect from us. Take care and we'll see you the next time around!

- Automotive Excellence
5

Always prompt excellent service and great helpful staff

Thank you Betty, as always we appreciate you and your business. Thank you for the 5-star review and we'll see you next time around. Take care!

- Automotive Excellence
5

I have taken my car here for major repairs and simple oil changes and every time the service is top notch. Dave, the office staff and the mechanics are very knowledgeable and straight forward and most importantly they are honest. I recommend them 100%!

5

Friendly and amazing service for a fair price.

Thank you Ellie! We appreciate the 5-star review. We strive to provide exceptional customer service along with high quality repairs done for a fair price and we couldn't be more pleased as it sounds like we hit our mark with you! It was a pleasure meeting you and we look forward to seeing you again the next time around! Take care.

- Automotive Excellence
5

I had a problem with my gears getting stuck and I was referred to Automotive Excellence. I went there and Dave had recommendations of how to fix the problem. A month or so later it got stuck again. I went back and he fixed it on the spot putting some lubrication in my gear shift and he showed me the best way to work with it so I wouldn't have a large expense to fix it. It has been months and it's been working beautifully. He didn't charge me for the two times I was in. I was so happy and grateful to get such good service and feel I now have a mechanic I can trust for my car maintenance and repairs.

How awesome to hear, we're glad it's still working well for you! Dave is like that, he has the magic touch that's for sure. Thank you for taking time to leave us a 5-star review, we certainly appreciate it. Happy Holidays and we look forward to seeing you again when you actually need service and/or repair! Take care!!

- Automotive Excellence
5

As usual, they serviced the vehicle and returned on time, every time I have dropped my car off. Attention to detail has been extraordinary.

Thank you Joseph for noticing our attention to detail! We strive to provide exceptional customer service coupled with high quality repairs and it sounds like we hit our mark with you and we couldn't be more pleased! Thank you for your business, we appreciate it and we appreciate you. We look forward to seeing you again the next time around! Take care and we wish you a very Happy Holiday Season!

- Automotive Excellence

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Automotive Excellence is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Automotive Excellence (707) 584-8700 if you have any issues in accessing any area of our website.
35 Executive Ave. Ste. 3 Rohnert Park, CA 94928 (707) 584-8700