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5

Mike and his crew were very patient with my car which had intermittent challenges. Very understanding and courteous communication. Thanks!

5

I had a CEL light on that needed a coolant thermostat replaced to pass a smog test. Having my own OBDII scanner and error code results and possible fixes, Mike didn't charge me to reread and clear the codes. Just to make sure I drove the car and get the same error codes back for further diagnostics. I understand I can only read the codes but an in depth look under the hood that's out of my hands. While other shops would charge you just for that I'm glad he didn't and my scanner didn't turned out to be a paper weight. Long story short Mike and his crew were professional, proactive and communicative in the before and after repair process. Mike was honest with the situation in diagnosing the car and trained mechanic opinion to replace the thermostat. Kylie followed through options of service pick up after the repairs were done. They delivered quality service with integrity to match. I recommend this shop and would be coming here for future car repair needs. Make sure to check their FB page as well for updates.

5

Take it here. I know they're specialist on certain vehicle brands, but I took my Subaru here along with my Lexus. Honest upfront people. They'll tell you what you need to hear not what's going to make them another buck. I did the whole calling around and shopping for prices but there are some things in life where you need to just pay a little more because it can cost more later. I've learned the hard way. They're cheaper than the dealer for sure, but again I'm a believer that you get what you pay for and their services are right there if not better.

5

Excellent service and price. They communicated clearly and professionally with me about what was going on with my Nissan altima. I will recommend them to anyone experiencing vehicle problems.

5

Mike and team really deserve their company name. They have earned my total trust in the work they provide. If I'm told my Honda needs a specific service, I walk away knowing that it was honestly said and that my Honda will be kept in tip-top shape. Mike and team provide exceptional services and they are just outstanding in their field. Thank you Mike and team! :)

5

You" never" have to worry when you take your car into Automotive Excellence. Mike and his team do it right ,the first time. Hazah

5

I've always been a do it yourself kind of guy but when my pickup came across a problem that I couldn't resolve, I contacted A.E. spoke briefly about the problems I was encountering, was met with a good respectable attitude, so I felt comfortable using them. They quickly addressed the issue and fixed it in a prompt manner. Thank you Jon and crew at automotive excellence, I will be a return customer if the problems arise for both my truck and my wives car. Comment from Terri E. of Automotive Excellence Business Owner 7/22/2017Ian, We were happy to be able to resolve your problem for you quickly. Done right the first time & exceptional customer service are what we strive for each & every day! Next time you are in need of something you don't want to tackle please give us a call. We appreciate your confidence in us. We really appreciate your business and we appreciate you helping spread the good word w/ an awesome review! - The Automotive Excellence Team! Read more

5

Elite '2020 Elite '2020 I have not been a long time customer because I always took my truck to the dealership. (bad, I know) The first time I took my truck here it was for something very expensive no matter how we looked at it. They did it right the first time!!! That's such an awesome rating for an auto mechanic! These guys acted like my truck was part of my family - an actually it is. I have not needed to go back, although I do need to for my oil change! Thanks for fixing my truck right the first time, guys! It's more than I could say for the Toyota dealerships . . .!!! Comment from Terri E. of Automotive Excellence Business Owner 6/9/2017Andrea, Whether it's your first visit or you've been coming to us for 30 years, you will be always be treated and taken care of exactly the same...like family!!! We're happy to hear we were able to resolve your problem for you. We are always striving to be better than the competition. We look forward to seeing you again for that oil change. We appreciate your confidence in us. We really appreciate your business and we appreciate you helping spread the good word w/ an awesome review! - The Automotive Excellence Team! Read more

5

Good honest mechanics. I recommend them if you have a Japanese car.

4

I CAN'T TAKE ALL THE EMAILS & POSTCARDS in the mail and the pushing to give them ratings here and there. I give them 4 stars for that!!! We have brought in 2 of our cars now to get done by them and each time we know things will get done right the first time or they will make sure it is if you bring it back. They are very professional. A little expensive but you know you are getting it done correctly. Comment from Terri E. of Automotive Excellence Business Owner 6/10/2017Updated comment... Jordan, We're sorry that you're feeling over whelmed. We certainly don't want to be a nuisance, that is not our intention at all. You will only receive one email from us. Any other emails are coming from outside companies and you can easily unsubscribe. We live in a ratings environment today. Potential customers and businesses relay on them more and more. Everyone has a very busy schedule these days, the reminder post cards are sent to you as a courtesy to inform you of upcoming service &/or repairs. We appreciate your confidence in us. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! - The Automotive Excellence Team! Jordan, We appreciate you bringing your vehicles to us. Done right the first time has & always will be our policy. We will always stand behind everything we do at Automotive Excellence! We have ASE certified technicians & we use original equipment parts (OEM), or quality OEM equivalent parts, by comparison we are very competitively priced. We appreciate your confidence in us. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! - The Automotive Excellence Team! Read more We have brought in 2 of our cars now to get done by them and each time we know things will get done right the first time or they will make sure it is if you bring it back. They are very professional. A little expensive but you know you are getting it done correctly. Read more

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35 Executive Ave. Ste. 3 Rohnert Park, CA 94928 (707) 584-8700