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Customer Reviews & Stories

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5

Thank you Brett for the 5-star review!

- Automotive Excellence
5

I went in for radiator change.In addition to offering competitive prices they were very friendly and professional!

Jaunie thank you for your review we appreciate it! And we appreciate you and your business. Our goal here at Automotive Excellence is to provide exceptional customer service coupled with high quality repairs done for a reasonable price and it sounds like we hit our mark with you!! Again, thank you and we look forward to seeing you again the next time around.

- Automotive Excellence
5

Thank you Mary for the 5-star review! We appreciate it and we appreciate you and your business. We look forward to seeing you again the next time around!!

- Automotive Excellence
5

Mike as well as all his staff are great! Darlene is always helpful with accomodating my schedule. Mike explains everything to me when it's time for me to pick up my car; which is very helpful. I find they are honest and fair with their pricing They even washed and vacuumed my car. No mechanic shop has ever done that. It was a very nice surprise. Their customer service exceeds 5 stars. I would recommend anyone I know to Automotive Excellence!

Thank you Pamela we appreciate the 5-star review!! We will be sure to share your praise with Dave and Darlene. We couldn't be more pleased knowing you appreciated your clean and vacuumed car upon pickup, it makes the extra little bit we do worth it. It has definitely been our pleasure servicing your Kia Soul over the past couple of years and we look forward to many more to come. Again, thank you and we will see you the next time around!!

- Automotive Excellence
5

Had to get some custom fog lights installed, Dave was very passionate about his work and got the job done. Really appreciated their in house taxi service to get back home. I live close by, but it was nice to save a an Uber service.

Thank you Sean, we appreciate your business and we're glad to be able to hook you up with a ride! It was our pleasure swapping out those lights on your Toyota RAV4 for you. Thanks again and we'd like to welcome you to our Automotive Excellence family!!

- Automotive Excellence
5

Had to get some custom fog lights installed, Dave was very passionate about his work and got the job done. Really appreciated their in house taxi service to get back home. I live close by, but it was nice to save a an Uber service.

Thank you Sean, we appreciate your business and we're glad to be able to hook you up with a ride! It was our pleasure swapping out those lights on your Toyota RAV4 for you. Thanks again and we'd like to welcome you to our Automotive Excellence family!!

- Automotive Excellence
5

Check engine light showed I needed to replace my thermostat! Got a quick appt and then even that appt was bumped to the day before and then the work took way less time than expected. Cherry on top is that they have courtesy vehicles for use while yours is being repaired. Mechanics are efficient and Darlene in the front is great. Great experience all around, thank you

Erika thank you so much for your glowing review!! We absolutely appreciate it and we appreciate you and your business. I'm glad we were able to get your Jeep Grand Cherokee diagnosed and repaired so quickly for you. Our goal here is to provide exceptional customer service coupled with only the highest quality of repairs all done for a reasonable price and it looks like we met that mark with you. We will be sure to pass on your praises to Darlene, she works very hard and she would love to know the hard work payed off. Thanks again and we'd like to welcome you to the Automotive Excellence Family!!

- Automotive Excellence
5

This auto shop is amazing. My car was having some major issues and they were one of the only places open for an immediate appointment on a Saturday. Not only were they able to diagnose the problem quickly despite the check engine computer chip malfunctioning and not providing the data it should have. They were able to give me a loaner car and fix everything up in a short period of time for a great price. Great quality of work and great people. I will definitely be using them as my main auto shop from now on!!!

5

They were friendly and I was given a ride to work and they picked me up when the car was done. They also vacuumed the driver and passenger side of my vehicle, most delightful.

5

These folks do it RIGHT! they gave me a quick diagnostics appointment for a car i was considering when they were booked solid. They did a great job, they were super nice, thorough, informative and helpful in evaluating the car and letting me know what it needed and how much the value was. They not only did this once, but twice when the first car i was considering didn't pan out. Hard to find quality and honest car repair these days. These guys are the real deal. Thank you Dave, DJ and team! I'll be bringing my car(s) back to you in the future when service is needed!

Thank you David, we appreciate your recommendation! We are glad we were able to help facilitate your "new to you" car purchase and we will be sure to pass along your high praise to Dave and DJ. We hope you enjoy your new ride and look forward to seeing you for your first service. Take care!!

- Automotive Excellence

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Automotive Excellence is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Automotive Excellence (707) 584-8700 if you have any issues in accessing any area of our website.
35 Executive Ave. Ste. 3 Rohnert Park, CA 94928 (707) 584-8700