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5

Thank you Kevin for the 5-star review!!

- Automotive Excellence
5

Had a 90k service done to my car and I had excellent service and the people were pretty amazing too. I took my two year old son with me and they made him feel comfortable.

5

Had a 90k service done to my car and I had excellent service and the people were pretty amazing too. I took my two year old son with me and they made him feel comfortable.

5

The facility is well equipped to handle most all general repairs and maintenance. The reception was easy, fast, and clear with all repairs and costs quickly and clearly communicated. The job was performed within the allotted time and it was completed well. Unlike many other facilities, my vehicle was returned to me just as clean as when I delivered it. While the work, reception, service, and expertise were all top-notch, there was a small glich which occurred. The concern was that this same small glich occurred at the previous maintenance date as well. The tires were overinflated beyond the recommended amount which detonated my vehicle's 'tire inflation' warning - a real irritating and unnecessary experience! As this was the second time this occurred, I will insist that no tire pressure alterations be completed in the future. Other than this, the whole process was well done and I will continue to return to this establishment with no additional concerns.

Thank you for your feedback, we appreciate your concerns and will look into our tire inflation policy and make adjustments as necessary. We work very hard to provide exceptional customer service and repair and we want to know if we have fallen short of our goal. Otherwise, we would like to thank you for the positive feed back as well as your descriptive 5-star review of our facility, our practices and personnel. Take care!!

- Automotive Excellence
5

Always super friendly, never recommends unless needed and very fair pricing. My wife already loved these guys so I tried them out to see for myself.. Dave sent me home the first time with no charge and a few suggestions for repairs in the future so I came back for a 120k service and a few of his suggested items. We won’t be using any other repair shops unless we have to move a few states away. Thanks again Dave and crew!

Wow what a great 5-star review Chase, thank you! Our main goal is to provide exceptional customer service coupled with high quality repairs all done for a reasonable price. Chase it sounds like we hit our mark with you and your wife and we couldn't be more thrilled!! We know times are hard and we don't want to add to it so we make every attempt to keep our prices as low as possible. We want you to know it was our pleasure serving you and we look forward to building upon our new relationship. The only thing left to say is "welcome to the Automotive Excellence family"! Take care and we'll see you the next time around.

- Automotive Excellence
0

I know I can always rely on Automotive Excellence and the people who deliver that excellence. My vehicles are well maintained and if something happens, you respond quickly. In this instance, my only functional remote failed. Darlene had me drive right in, the remote was evaluated and the expected news was that it needed to be replaced - all without charge despite the time it took. The FOB guy, Ed, was able to respond within an hour and replaced both the failed remotes for a reasonable price. This was not a cheap fix but considerably less than the dealership. Thank you everyone who makes Automotive Excellence the reason your phone number stays in my contact list.

What a super awesome review, we'd love to know who left it so we can thank them properly! Nonetheless, we appreciate the effort that was made to leave it. We would like this person and every person who comes to our shop to know just how much they are appreciated because without them there would be no Automotive Excellent. So a huge thank you to this customer and all the others that have come to have us service or repair their vehicle!!

- Automotive Excellence
5

A+!!! Great Experience. Dave is very knowledgeable with over 40 years experience. His family works together here. Honest, good, trustworthy people. Plan to come back.

Thank you Julie for such high praise! We appreciate the review and we appreciate you as well as your business. It was our pleasure meeting you and we want you to know we will always do everything possible to continue earing your trust. There's just one last thing to say and that is "welcome to the Automotive Excellence family!!"

- Automotive Excellence
5

A+!!! Great Experience. Dave is very knowledgeable with over 40 years experience. His family works together here. Honest, good, trustworthy people. Plan to come back.

5

Always great; my favorite auto shop. I've recommended it to many people.

Thank you Lynton we appreciate the confidence you have shown in us by referring your friends, family or neighbors. We want you to know we will always do everything possible to continue earning you loyalty and trust. It has been our pleasure servicing your Toyota's since 2008 and we look forward to many-many more years to come. We can't thank you enough, we absolutely appreciate you and your business!!

- Automotive Excellence
5

I just started taking my cars here. Such a great company. Very accommodating!

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Automotive Excellence is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Automotive Excellence (707) 584-8700 if you have any issues in accessing any area of our website.
35 Executive Ave. Ste. 3 Rohnert Park, CA 94928 (707) 584-8700