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5

Great service and friendly people!

Thank you for leaving us a 5-star review! We appreciate you taking time to do this for us!!

- Automotive Excellence
5

I recently visited Automotive Excellence for the first time and was thoroughly impressed. My wife's aging '99 Accord (180k miles) wasn't passing smog due to an error code so we couldn't register it. She heard the cost could run close to the value of her old car and our usual mechanic couldn't do the job, so she said, "Not worth it; let's get rid of it". I hoped Automotive Excellence could help me convince her otherwise and, sure enough, they expertly fixed her car at a reasonable price. That's not all - my own vehicle has a specific problem with the VTC actuator that which was common for its model and year. It's apparently obscure enough that my usual mechanic, who I trust and respect, said, "I've never heard of that, let me research it", then told me he couldn't fix it. Another great mechanic I know also passed, "We avoid those kinds of internal engine jobs, sorry". I bit the bullet and rang the dealer only to get an obscenely expensive quote. Oof. I kept looking - some mechanics reacted as though I had asked them tap dance while whistling Yankee Doodle, while even highly-rated shops that specialize in Japanese vehicles turned me down. The one place that could fix it quoted me a price higher than the dealership (!). Enter Dave. I barely mentioned my issue and, unlike every other mechanic I had spoken to, he knew EXACTLY what I was talking about. I wasn't even done explaining when he provided enough specific details to make it obvious he was supremely knolwedgeable. And the price? Very reasonable. Needless to say, I'll be making an appointment for that car as well. Despite being incredibly busy, Dave is a kind and good-natured gent. His warmth and earnest desire to assist made me like him instantly. It feels like you have a trustworthy uncle who wrote the book on everything automotive and will look after you. That means a lot because my car is not just a hunk of metal. I have so much riding on it - my financial stability, my livelihood, my health, and the lives of the people I love most. Thanks so much, full marks!

Wow Morty this is quite the review and we truly appreciate it! Yes, "Uncle" Dave as he is known in the industry as, really knows his stuff when it comes to anything with an engine. He started taking things apart when he was a toddler and putting them back together by the time he was 5. And, we're fortunate in that we not only have Dave but we also have Kevin, a total Honda/Acura, Toyota/Lexus Guru on staff! So between the two we have the best Sonoma County has to offer in terms of technicians. Our goals are to provide exceptional customer service coupled with high quality repairs done for a reasonable price. We will never sell you something you don't need and we will always advise on needs of the vehicle based on safety first. It was our pleasure meeting you and we would like to say "welcome to the Automotive Excellent family"!!

- Automotive Excellence
5

I recently had to bring my car in when the check engine light came one. This was my first time at Automotive Excellence, and I will definitely be bringing my car back for any service it needs. The customer service was excellent. Noting but great things to say about this place; will definitely recommend.

Thank you for this awesome 5-star review! Our main focus here at Automotive Excellence is providing exceptional customer service, coupled with high quality repairs all done for a reasonable price and it sounds like we hit that mark with you! And, we will always do everything possible to merit your confidence in us. There's only one thing left to say and that is "welcome to the Automotive Excellence Family" and we look forward to seeing you again but hopefully not too soon ; )

- Automotive Excellence
5

Thank you Michael for the 5-star review!!

- Automotive Excellence
5

Great service! The car was fixed and ready right on time. The staff was wonderful to do business with. I'll be back!

Thank you Bonnie you're wonderful too and it's been our pleasure serving you! Thank you for leaving us a 5-star review we appreciate it and we appreciate your business. Take care and we'll see you the next time around!!

- Automotive Excellence
5

Good service I have been a customer for 30 years

Thank you Mary for your dedication and loyalty to Automotive Excellence, we so appreciate it and we appreciate you! We will always do everything possible to continue to merit your business. Take care and we will see you the next time around!!

- Automotive Excellence
5

Great shop, we've taken our family's fleet of vehicles here for years. They are always very helpful, knowledgeable, dependable, friendly, and courteous. More than once they've gone the extra mile to help us out in a scrape beyond regularly scheduled maintenance. I can always rely on them for expert advice on car issues.

Tony when you say "fleet" you aren't kidding! I think we've seen 5 vehicles from your family? Saying we appreciate your business is an understatement. It's customers like you that are the foundation of our business, because without people like you there would be no business and we are very aware of this. Know that we will always do everything possible to merit the confidence and loyalty you have placed in us. It's been our pleasure serving you over the years and we look forward to many more to come. Take care and we'll see you next time!!

- Automotive Excellence
5

I had a vibration problem when step on brakes at 60 mph. They fixed my rotors and the problem is gone. Great service, low prices.

Thanks Pavel! We are thrilled we were able to diagnose and repair you vibration issue for you for a reasonable price. It sounds like we hit our mark with you, as we strive to provide exceptional customer service along with high quality repairs done for a reasonable cost to all of our customers! We appreciate your business and hope to see you again the next time you need service.

- Automotive Excellence
5

Everything, not only do an excellent job in maintaining my car, they came to my rescue on Friday afternoon unexpectedly at 10 minutes before closing by installing a battery that was desperately needed. I was not able to find a battery shop open for the weekend. They did this without batting an eye!. So grateful I don’t have to deal with this on the weekend! 👍👍👍

5

Everything, not only do an excellent job in maintaining my car, they came to my rescue on Friday afternoon unexpectedly at 10 minutes before closing by installing a battery that was desperately needed. I was not able to find a battery shop open for the weekend. They did this without batting an eye!. So grateful I don’t have to deal with this on the weekend! 👍👍👍

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35 Executive Ave. Ste. 3 Rohnert Park, CA 94928 (707) 584-8700