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Customer Reviews & Stories

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5

I am newer to the area and was a bit hesitant to go to a new mechanic as i never know what I will get. The team at Automotive Excellence are courteous, friendly, and easy to work with. I never feel as if I am being given the run-around or pushed to do non urgent repairs. They have excellent knowledge of Nissan vehicles and are happy to share information or suggestions when asked. They are always on time, or even early, and flexible on pick up/drop off. Will not go anywhere else if I can avoid it.

Well Heidi welcome to our Automotive Excellence family and welcome to Sonoma County! We think you will love it here. We want to take a minute to say thank you for your awesome review, we absolutely appreciate it. We will always do everything possible to continue earning your trust and loyalty. Again, thank you and we look forward to serving you again when the need arises!!

- Automotive Excellence
5

I been to many mechanic shops, but never as professional and as awesome as Automotive Excellence. We came in for an oil change and we saw the great reviews it has received, and they are all true. Communication on the condition of your vehicle is great, they even take pictures of parts and tell you what you may need if any repairs need to be done. Customer service is by far the best I seen. Super friendly all around. I could not reccomend them enough and I'm glad to say I will be coming back and will be a regular in this shop!

Wow Mario sounds like you had a good experience with us. And thanks for taking the time to share your feedback. It means a great deal to us when our customers share their experiences. I'm glad we were able to meet your expectations and we look forward to building a long and mutually beneficial relationship with you!!

- Automotive Excellence
5

Excellent service every time. Dave and crew r the best and I have no complaints.

Thank you Betty, we think you're the best too! We appreciate your business over the years and we appreciate you!! We will always do everything possible to warrant the confidence and loyalty you have placed in us. We look forward to seeing you again next time around.

- Automotive Excellence
5

Thanks for the excellent service.

Thank you for the 5-stars Dennis, we appreciate it and we appreciate you! We look forward to seeing you again next time around!!

- Automotive Excellence
5

Thank you for doing a fine job. I always appreciate the way your people thane the time to explain what needs to be done, also their good work. Thanks Chuck

We appreciate you taking time to leave us a 5-star review and we appreciate your business Chuck. We want all of our clients to leave fully understanding what we did and why we did it. So, if ever you have questions regarding the repair and/or service we provided on your ride let us know and we will break it down until everybody is on the same page. Our main goal is exceptional customer service provided with top notch repairs for a reasonable price. If ever we have failed on any of these goals we want to know!! Thank you again Chuck and we look forward to seeing you the next time you're in!

- Automotive Excellence
5

I've been a loyal customer for many, many years. The comfort level is so high. I know I'll get a fair and honest price and highly skilled and friendly service. Really, what more can you ask for?

Thank you Shelley, we are thrilled to have you as part of the Automotive Excellence family! Short and sweet certainly works for us, thank you for the review! It means the world to us and to our entire team! We look forward to seeing you on your next trip around!!

- Automotive Excellence
5

I'll make it short and sweet....this shop is simply the best. Friendly, honest, skilled service.

Thank you Shelley, we are thrilled to have you as part of the Automotive Excellence family! Short and sweet certainly works for us, thank you for the review! It means the world to us and to our entire team! We look forward to seeing you on your next trip around!!

- Automotive Excellence
5

When picking a new car I decided to get another Honda CRV partially. Ecu

Thank you Rebecca for the 5-stars! We hope you will enjoy your new Honda!! Hope to see you again soon!

- Automotive Excellence
5

Noticed my left rear taillight was out yesterday. Drove to A.E., Dave fixed it right away and I was on my way. Great service. One of the many good reasons I've been coming here for my car maintenance the last 14 years. Highly recommend!!🚗🚙

Donna, thank you very much for your business for the past 14 years or so. We appreciate it and we appreciate you! We will work diligently to continue earning your trust and loyalty. Thank you again and we look forward to seeing you on your next trip in!!

- Automotive Excellence
5

Thank you Gabriel for taking time to leave us a review! We appreciate it and we appreciate your business!!

- Automotive Excellence

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Automotive Excellence is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Automotive Excellence (707) 584-8700 if you have any issues in accessing any area of our website.
35 Executive Ave. Ste. 3 Rohnert Park, CA 94928 (707) 584-8700