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5

Mike and his Automotive Excellence team are awesome. Our first visit was approx. 20 years ago when we lived in Rohnert Park, and despite the fact we moved 30 miles away 18 years ago we wouldn't go anywhere else. They have serviced many of our vehicles and we have never had any issues, they are thorough, honest, reliable and accurate. We have such peace of mind knowing they are always willing and able to take care of our needs, and make the process painless. Can't say enough good things or recommend them more highly. Automotive Excellence isn't just a name it describes this business perfectly! Comment from Terri E. of Automotive Excellence Business Owner 7/31/2015Claudine, 30 miles is a long way to drive to come see us! We couldn't appreciate your commitment more. It's loyal customers like you that have helped make us successful, thank you! We want every customer who brings their car into our shop, whether they've been coming for 20 years or it's their first visit, to have peace of mind. We pride ourselves on being thorough, honest, reliable and accurate. Thank you for noticing & saying so. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! Read more

5

We have been loyal customers for about 20 years now, despite moving 30 miles away 18 years ago its worth the drive knowing that Mike and his team consistently provide quality service that keep our vehicles running well. They are honest, friendly and reliable and I can't recommend them highly enough.

Claudine, Thanks so much for showing your support on multiple pages! We hope you saw our other response, but if not, we just wanted to say how much we appreciate you spending the extra time to drive 30 miles to come see us! We also appreciate your continued support for the past 20 years. We look forward to continuing to provide you with quality auto repair & service! 'Til next time - The Automotive Excellence Team!

- Automotive Excellence
5

Staff is very friendly and knowledgeable and price is competitive. Why take your car to the dealer and pay much more?

Phil, That's' a very good question. We often ask ourselves the very same question! Our labor rate is about 20%-25% less than most dealerships. We appreciate the kind words about our services & staff too. We appreciate your confidence in us! We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! We look forward to continuing to provide you & your family with quality auto repair & service. - The Automotive Excellence Team!

- Automotive Excellence
5

I've been coming to Automotive Excellence since sometime in the early 1990s. We bought a used Acura from a friend and they said they had the car serviced there. So, we continued having it serviced there as well. After over 250,000 miles, we replaced that car with a Toyota. After paying for a dealer's service for a year or more, we decided to bring the car to Mike. He has kept that car healthy and running well for many, many years. It now has over 260,000 miles and keeps running like a champ. Mike and his team have always taken great care of our vehicles. Repair costs seem fair and we know we can trust them to do what needs to be done without upselling us on unnecessary repairs. Glad for the initial referral way back and would recommend them without hesitation. Comment from Terri E. of Automotive Excellence Business Owner 7/23/2015Anne, We love hearing about how many miles our customers are getting out of their vehicles. We're glad that you've been such a loyal & satisfied customer for so many years. As you know we strongly recommend preventative maintenance above & beyond some of the manufacture's recommendations, for a long service life. You are proof of the results of that! Some of the manufactures today are recommending reduced service. Which results in shortened service life (& selling you a new car sooner). None of us want that. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! Read more

5

After having horrible experiences at the local Honda Dealers, Automotive Excellence is the ONLY place I will take my car. They have been servicing my car ever since I bought it (8 yrs ago) and I have NEVER had any issues with the work they have done. They are reliable, trustworthy, and THEY KNOW WHAT THEY ARE DOING! When my son started to drive, I encouraged him to buy a Honda so he would be able to go to Automotive Excellence as well. I learned a long time ago that a good and honest mechanic is worth his weight in gold. I have recommended them to all of my friends who drive cars that they work on.

Laurie, We couldn't be happier you came to us, all that time ago! It's been our pleasure taking care of your Honda(s). We understand car repair can be a frustrating experience. We try to do everything we can to make the experience as painless as possible. We definitely want our customers to trust us & know we are being fair, reliable & trustworthy. We do "take the scare out of auto repair." It's great to know you understand that. A referral is the greatest compliment we can receive. Thank you so much for referring us to your friends. We really appreciate your business & we appreciate you helping spread the good word w/ such an awesome review! Anytime you need us, we're here for you! - The Automotive Excellence Team

- Automotive Excellence
5

Getting my car serviced at Automotive Excellence is always a pleasure! I know when I drive away that my car will be in top running condition and safe. They check all levels (oil, brake fluid, water, air, etc.) and I know when the owner Mike tells me my car needs something, it does! He has a knack for knowing when something can wait without driving dangerously or spending money needlessly. Mike's team, from Jon and staff at the front desk, his mechanics, and including the shuttle driver make sure all your needs are met. Need a loaner car? Not a problem, just make sure you mention it when you call for your appointment. Need a ride? Not a problem, again just mention it and they make it happen! And if you happen to wait while your car is being serviced, there's always Princess. The cat that Mike so kindly adopted and greets everyone that goes there. She’ll keep you company while you wait and will occasionally try talk to you. I have been going to Mike almost as long as he has been in business. I'm on my third Honda, and the reason I've kept each car as long as I have, is because of the exceptional maintenance they provide. Not sure what I'll do when Mike retires, buy a Mustang or a Camaro? Seriously, Mike, thank you for all the years of excellent service you have provided, the name of your company matches your efforts to a T. Sincerely, Lolita Silicani :)

Lolita, We're over joyed to hear you find getting your car serviced by us is a pleasure. Not many people would say that. More would say it's a "necessary evil." We take pride in making sure everything is taken care of. We appreciate the confidence you have in us & all the many extra services we provide. Unfortunately Princess is no longer w/ us. =( Thank you for all the kind words, years of loyalty & dedication to Automotive Excellence! We look forward to continuing to provide you with quality auto repair & service!

- Automotive Excellence
5

I have been with A.E. for over 25 years. During that time Mike and his staff have cared for all of my cars and those of my mother, my sister and my wife. It's a family deal! Anyway, I'm sure there are cheaper automotive service centers around, but Automotive Excellence gets it right the first time and goes above and beyond in every way. I highly recommend them!

Steve, It's been our pleasure, taking care of you and your family's vehicles for the past 25 years. As you know you get what you pay for. With us that's quality workmanship & superior customer service. If there's ever anything we can do to ensure our customers receive the best service, we'll do it. Customer satisfaction is always are #1 priority. If that means going above and beyond, well, then I that's what we'll do. Never hesitate to let us know when you need us. We really appreciate your business & we appreciate you helping spread the good word w/ such an awesome review! - The Automotive Excellence Team

- Automotive Excellence
5

My family has been a customer of Automotive Excellence for more than 20 years. They have a knowledgeable and friendly staff waiting to serve. They are reliable and honest and the quality of service provided is outstanding. I wouldn't take my car any where else. I highly recommend Automotive Excellence.

Michael, We appreciate you & your family's support, loyalty & dedication to maintaining your vehicles diligently over the last 20 years! We pride ourselves on being knowledgeable, reliable & most importantly honest. Thank you for pointing that out! We look forward to continuing to provide you with quality auto repair & service for many years to come! - The Automotive Excellence Team!

- Automotive Excellence
5

I have been taking my family's cars here for over fifteen years. I have never had a mechanic that I have trusted like I do Mike and his crew. I have always felt listened to and that my cars' needs were so well taken care of. I have also felt that they have anticipated major work that was coming up so that I could prepare financially. And now that they have loaner cars, I can overcome my procrastination and get that servicing done on time. Recently, my niece was visiting from the East Coast and needed some immediate car care and it was a delight to put her car in Mike's hands with confidence that she would be safe making the long trek home.

Mary, It has been our pleasure taking care of you (& your son), for the past 15 years. We're thrilled to know you have so much trust & confidence in us. We always try to do everything we can to make your car repair/service experience as painless & convenient as possible. FREE loaner cars, FREE shuttle service, & Saturday hours are just a couple of the ways we do that. Helping you, or any of your family members is again our pleasure & why we're here! We appreciate your confidence in us! We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! We look forward to continuing to provide you & your family with quality auto repair & service. - The Automotive Excellence Team!

- Automotive Excellence
5

Our family has used Automotive Excellence for over 20 years & for multiple vehicles. They are both knowledgeable as well as trustworthy. If your family has a make of vehicle that Automotive Excellence services, I don't see why you would select any other business to service your vehicle. In my opinion, you simply cannot go wrong with Automotive Excellence. As an aside, I am not related to any owner or employee of Automotive Excellence, nor do I have any business relationship with the company other than the servicing of my vehicles.

Rick, Thank you for 20 years of loyalty & dedication to us & helping us succeed! We are always trying to improve upon what we have built. Customer service, & satisfaction are the key! We enjoy hearing you sing our praises & are pleased you have been so extremely satisfied for all these many years. We look forward to continuing to provide you with quality auto repair & service! - The Automotive Excellence Team!

- Automotive Excellence

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35 Executive Ave. Ste. 3 Rohnert Park, CA 94928 (707) 584-8700