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Customer Reviews & Stories

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5

Mike takes great care of people!!!!

5

The auto service is great, the staff are friendly and they get the job done. I love these guys!

Erick, thank you for the kind words. We are thrilled to hear that you were so pleased. We look forward to continuing to provide you with quality auto repair & service!

- Automotive Excellence
5

I moved to Santa Rosa two years ago and found it hard to part with my reliable Oakland mechanic . But a referral to Automotive Excellence led to really wonderful results. Terrific service, rates, courtesy, and friendliness along with very a capable staff - couldn't be better. My dear old Toyota will now have a new caregiver crew. I'm so glad to have found my way to this shop. Its not much of a drive and there's a number of loaner courtesy cars that make it very easy to use this shop. Really a five-star place! Comment from Terri E. of Automotive Excellence Business Owner 1/9/2016Catherine, We're glad you found us too. Parting w/ a good mechanic/repair shop is like parting w/ a good friend, difficult to do! We imagine driving from SR to Oakland to get your vehicle worked on was difficult as well. We're extremely happy to hear how satisfied you were. We look forward to being your dear old Toyota's new caregiver! We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! - The Automotive Excellence Team! Read more

5

Thanks Mike, Good quality work and service!

5

I took my 2004 Acura TL to these guys to have the brakes fixed. They gave me information that the dealer hadn't, even though my car had just been at the dealer for a service two days prior. I know where my car will be getting maintenance and repairs from now on! I'm a stickler for good service, and service was outstanding from the time I made the appointment to the time I walked out the door.

5

My car is getting up there in mileage. I went back to Automotive Excellence to have Mike & his crew check it out. I am very pleased with the great customer service & high quality car service I experienced. I highly recommend this business. I will be returning for future service.

5

My car is getting up there in mileage. I went back to Automotive Excellence to have Mike & his crew check it out. I am very pleased with the great customer service & high quality car service I experienced. I highly recommend this business. I will be returning for future service.

4

Took our car in for overdue service. People are very helpful, friendly, no pressure at all Everything was ready on time as promised. Pricing is fair. A good honest shop to take your vehicle to. I will be using them in the future Thumbs up Comment from Terri E. of Automotive Excellence Business Owner 7/8/2015Bob, We're very happy to hear that your visit was a pleasant experience. Helpful, friendly customer service is what we strive for everyday. One of our motto's is "Looking for an honest auto repair shop? You just found one!" Thank you for making that point. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! P.S. We also do alignments! Read more

5

Just took my sweeties car in for long delayed service. Very friendly, nice people, took the time to clearly explain everything, no overselling. Car was ready when promised, very fair pricing. Would recommend to friends and family, will continue to use them in the future

5

21 years for me and I'd be crazy to consider anywhere else :-)

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35 Executive Ave. Ste. 3 Rohnert Park, CA 94928 (707) 584-8700