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Customer Reviews & Stories

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5

😀 Was very pleased that they fit me into their busy schedule and had my car back same day. Thank you very much

Thank you Ken for leaving us a 5-star review, we appreciate it and we appreciate you! You are very welcome, we're glad we were able to get you Honda Accord in and out so quickly for you. Not all jobs go so smoothly and we're thrilled yours did! Thank you again and we look forward to seeing you the next time around.

- Automotive Excellence
5

Took car in for Major service. Had an issue with heater blower. Was told by a different garage, needed to replace blower. Mentioned to Service Mgr at Automotive Excellence, during service they resolved issue. No $300 replacement part needed. Very thorough work and Highly Recommend Thanks Automotive Excellence

Thank you for sharing ❤️ and thank you for your recommendation, we appreciate it. We're glad we were able to save you some money, not all job go this well. Thanks again and we'd like welcome you to the Automotive Excellence family!!

- Automotive Excellence
5

Great place.

Thank you Ian, we appreciate the 5-star review!! We appreciate you and your business and we look forward to seeing you the next time around!

- Automotive Excellence
5

My car was repaired the same day I dropped it off, they had a loaner for me at no additional charge and the final cost was around $800 less than the original estimate! I will definitely be back.

Thank you Deanna we appreciate your review! It was our pleasure serving you and we're thrilled we were able to save you so much money on your catalytic converter replacement for your Toyota Matrix. We look forward to seeing you again on your next trip in, thanks again!!

- Automotive Excellence
5

Thank you Michael for leaving us a 5-star review!!

- Automotive Excellence
5

Personal, excellent service and knowledge of my problem and pinpointing the appropriate repair.

Thank you Michael for the 5-star review, we appreciate it and we appreciate your business!!

- Automotive Excellence
4.5

Great service. Always helpful in letting me know what needs to be done. Everyone is always cheerful. See you for my next oil change.

Eileen thank you so much for leaving us a 5-star review! We appreciate it and we appreciate you. It has been our pleasure serving you over the years and we're looking forward to many more. Thanks again, take care and we'll see you the next time around!!

- Automotive Excellence
5

The name Automotive Excellence is quite fitting for this shop, I'm giving it 5 stars! I needed a service on my 2017 Mazda 6 and discovered that the Mazda dealership is no longer in Santa Rosa. I purchased my car new so the dealership was the only place I felt comfortable bringing my car for service and repair - until now. I was concerned about going to a non-dealership but decided to take a chance at Automotive Excellence given so many good reviews, which is why I'm happy to leave this review. I have to say, they did an excellent job! Not only was Dave (the owner) super friendly, they really took care of my car - they serviced it, aligned my new tires (without extra charge), cleaned it inside and out (it was so nice), and to top it off - they left candy for me on my dash (how cute is that!). Believe it or not, it didn't end there - when I went to pick up my car, Dave explained to me that my next service was the expensive 60k mile service, and given the cost of that service, he said there were a couple of things that we could do sooner so that I didn't have to absorb such a large cost all at once. At this point, I knew that I was working with not only a professional, but also a human being that understands not everyone is in the same financial status, especially during this pandemic. I will definitely be bringing my car back to Dave at Automotive Excellence, as well as my other cars. If you have any concerns or hesitations about bringing your car to a non-dealership for service or repair, this is the place to go. Many thanks to Dave and his team at Automotive Excellence!

Wow Nancie, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! We’re a small, family run business here at Automotive Excellence and every bit of feedback like this does so much to help us out! We want you to know we appreciate you and your business and will work diligently to earn your trust and loyalty. We’re very grateful for customers like you and hope you stick with us for years to come!

- Automotive Excellence
5

My husband told me of Automotive Excellence. This was my first time there and it was a joy. Getting an appointment was easy, then when I drove up, Dave came out to my car and tested it right away. He knew exactly what to do. The receptionist was kind and explained time and call back procedures. Even the bill was less than I expected. I am so glad I took my Honda to this shop. I will return if I have any other issues. Thanks you all for your great work!

We're so glad your husband referred you to us -welcome to the Automotive Excellence family. We thank you for your business and want you to know we will do everything possible to merit your business. We’re grateful for customers like you and hope you stick with us for years to come!

- Automotive Excellence
5

Thank you for the 5-star review Carli!!

- Automotive Excellence

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Automotive Excellence is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Automotive Excellence (707) 584-8700 if you have any issues in accessing any area of our website.
35 Executive Ave. Ste. 3 Rohnert Park, CA 94928 (707) 584-8700