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5

I have been getting my car serviced at Automotive Excellence since 1998. The experience has always been great, and, more importantly, my OLD hatchback continues to run great--still getting 40 mpg, which is about 4 mpg more than it's supposed to get! (And yes, the prices are very reasonable.) In fact, when I bought my car in 2000, I picked a Honda just so I could remain an Automotive Excellence customer; no job (or car) is too big or too small for Mike and team. (I could tell you stories, but they're all good.:-)) Comment from Terri E. of Automotive Excellence Business Owner 8/27/2015Elyse, We're overjoyed that you bought a Honda just so you could remain a customer of ours. If we had a nickel for every time we've heard that... we'd have a lot of nickels! You know it's always a pleasure taking care of you and your cars. We'd love for you to share at least one of your stories when you have a chance. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! - The Automotive Excellenence Read more

5

I have been getting my car serviced at Automotive Excellence since 1998. The experience has always been great, and, more importantly, my OLD hatchback continues to run great--still getting 40 mpg, which is about 4 mpg more than it's supposed to get! (And yes, the prices are very reasonable.) In fact, when I bought my car in 2000, I picked a Honda just so I could remain an Automotive Excellence customer; no car is too big or too small for Mike and team. (I could tell you stories, but they're all good.:-))

Elyse, We can't thank you enough for your continued support of our business. Buying a Honda just so you could continue to have us take care of your vehicle is about the highest complement you could pay us, thank you!. We couldn't have said it better ourselves. You are 100% correct Elyse, no job, make or model is too big or too small for us to take on. We'd love for you to share one of your stories when you have an opportunity. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! - The Automotive Excellence Team!

- Automotive Excellence
5

I have been a customer of Automotive Excellence for 20+ years. I have continued to come back because of the great service AE provides. I feel that I'm always getting what I paid for at a fair price. Mike and crew are the best. They never try pressure me into things I don't need. Truly such a reputable business! I have and will continue to recommend Automotive Excellence to friends and family. Comment from Terri E. of Automotive Excellence Business Owner 8/27/2015Karen, That sure does mean a lot to us to hear you call us truly reputable. You know superior customer service & quality workmanship are our number one priority! We can't thank you enough for the support over the past 20+ years. Continuing to refer us to your friends & family is the greatest compliment we can receive. We promise to provide them w/ the same great experience you've had. We really appreciate your business & we appreciate you helping spread the good word w/ such an awesome review! - The Automotive Excellence Team. Read more

5

Mike and the team at Automotive Excellence are the best car repair shop in Sonoma County. They do all the little things that make me feel like a valued customer, whether it be giving me an extra discount even though I didn't bring in a coupon, to vacuuming and washing my car after a service. They're open Saturdays which is a huge help with my busy work schedule, and whenever they need to keep my car over night they have free loaner cars available. I highly recommend them!

Brad, We know it's the little things that count, so it's certainly our pleasure to provide those for our customers. We're happy to do anything we can to ensure our customers receive the best service possible... including being open on Saturdays, & FREE loaner cars, etc.. Whenever you need us, we'll be here for you. We even have an emergency after hours helpline. So don't ever hesitate to give us a call. We look forward to continuing to provide you with quality auto repair & service! - The Automotive Excellence Team

- Automotive Excellence
5

Mike and his Automotive Excellence team are awesome. Our first visit was approx. 20 years ago when we lived in Rohnert Park, and despite the fact we moved 30 miles away 18 years ago we wouldn't go anywhere else. They have serviced many of our vehicles and we have never had any issues, they are thorough, honest, reliable and accurate. We have such peace of mind knowing they are always willing and able to take care of our needs, and make the process painless. Can't say enough good things or recommend them more highly. Automotive Excellence isn't just a name it describes this business perfectly! Comment from Terri E. of Automotive Excellence Business Owner 7/31/2015Claudine, 30 miles is a long way to drive to come see us! We couldn't appreciate your commitment more. It's loyal customers like you that have helped make us successful, thank you! We want every customer who brings their car into our shop, whether they've been coming for 20 years or it's their first visit, to have peace of mind. We pride ourselves on being thorough, honest, reliable and accurate. Thank you for noticing & saying so. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! Read more

5

We have been loyal customers for about 20 years now, despite moving 30 miles away 18 years ago its worth the drive knowing that Mike and his team consistently provide quality service that keep our vehicles running well. They are honest, friendly and reliable and I can't recommend them highly enough.

Claudine, Thanks so much for showing your support on multiple pages! We hope you saw our other response, but if not, we just wanted to say how much we appreciate you spending the extra time to drive 30 miles to come see us! We also appreciate your continued support for the past 20 years. We look forward to continuing to provide you with quality auto repair & service! 'Til next time - The Automotive Excellence Team!

- Automotive Excellence
5

Staff is very friendly and knowledgeable and price is competitive. Why take your car to the dealer and pay much more?

Phil, That's' a very good question. We often ask ourselves the very same question! Our labor rate is about 20%-25% less than most dealerships. We appreciate the kind words about our services & staff too. We appreciate your confidence in us! We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! We look forward to continuing to provide you & your family with quality auto repair & service. - The Automotive Excellence Team!

- Automotive Excellence
5

I've been coming to Automotive Excellence since sometime in the early 1990s. We bought a used Acura from a friend and they said they had the car serviced there. So, we continued having it serviced there as well. After over 250,000 miles, we replaced that car with a Toyota. After paying for a dealer's service for a year or more, we decided to bring the car to Mike. He has kept that car healthy and running well for many, many years. It now has over 260,000 miles and keeps running like a champ. Mike and his team have always taken great care of our vehicles. Repair costs seem fair and we know we can trust them to do what needs to be done without upselling us on unnecessary repairs. Glad for the initial referral way back and would recommend them without hesitation. Comment from Terri E. of Automotive Excellence Business Owner 7/23/2015Anne, We love hearing about how many miles our customers are getting out of their vehicles. We're glad that you've been such a loyal & satisfied customer for so many years. As you know we strongly recommend preventative maintenance above & beyond some of the manufacture's recommendations, for a long service life. You are proof of the results of that! Some of the manufactures today are recommending reduced service. Which results in shortened service life (& selling you a new car sooner). None of us want that. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! Read more

5

After having horrible experiences at the local Honda Dealers, Automotive Excellence is the ONLY place I will take my car. They have been servicing my car ever since I bought it (8 yrs ago) and I have NEVER had any issues with the work they have done. They are reliable, trustworthy, and THEY KNOW WHAT THEY ARE DOING! When my son started to drive, I encouraged him to buy a Honda so he would be able to go to Automotive Excellence as well. I learned a long time ago that a good and honest mechanic is worth his weight in gold. I have recommended them to all of my friends who drive cars that they work on.

Laurie, We couldn't be happier you came to us, all that time ago! It's been our pleasure taking care of your Honda(s). We understand car repair can be a frustrating experience. We try to do everything we can to make the experience as painless as possible. We definitely want our customers to trust us & know we are being fair, reliable & trustworthy. We do "take the scare out of auto repair." It's great to know you understand that. A referral is the greatest compliment we can receive. Thank you so much for referring us to your friends. We really appreciate your business & we appreciate you helping spread the good word w/ such an awesome review! Anytime you need us, we're here for you! - The Automotive Excellence Team

- Automotive Excellence
5

Getting my car serviced at Automotive Excellence is always a pleasure! I know when I drive away that my car will be in top running condition and safe. They check all levels (oil, brake fluid, water, air, etc.) and I know when the owner Mike tells me my car needs something, it does! He has a knack for knowing when something can wait without driving dangerously or spending money needlessly. Mike's team, from Jon and staff at the front desk, his mechanics, and including the shuttle driver make sure all your needs are met. Need a loaner car? Not a problem, just make sure you mention it when you call for your appointment. Need a ride? Not a problem, again just mention it and they make it happen! And if you happen to wait while your car is being serviced, there's always Princess. The cat that Mike so kindly adopted and greets everyone that goes there. She’ll keep you company while you wait and will occasionally try talk to you. I have been going to Mike almost as long as he has been in business. I'm on my third Honda, and the reason I've kept each car as long as I have, is because of the exceptional maintenance they provide. Not sure what I'll do when Mike retires, buy a Mustang or a Camaro? Seriously, Mike, thank you for all the years of excellent service you have provided, the name of your company matches your efforts to a T. Sincerely, Lolita Silicani :)

Lolita, We're over joyed to hear you find getting your car serviced by us is a pleasure. Not many people would say that. More would say it's a "necessary evil." We take pride in making sure everything is taken care of. We appreciate the confidence you have in us & all the many extra services we provide. Unfortunately Princess is no longer w/ us. =( Thank you for all the kind words, years of loyalty & dedication to Automotive Excellence! We look forward to continuing to provide you with quality auto repair & service!

- Automotive Excellence

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35 Executive Ave. Ste. 3 Rohnert Park, CA 94928 (707) 584-8700