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5

Took my car in for a tune up...and was extremely happy with the staff and service I received...really trust these guys and appreciate their work product. Thank you! (:

5

I don't know much about cars for starters so when my check engine light came on I just looked for a place in Rohnert park with good reviews and Automotive Excellence is what I found, and after one visit with them, I never want to have to find a new repair shop again! They were amazing fast and super reasonably priced. (My dad used to be a car mechanic and saw the bill and was very pleased) and my car is running so well that it feels like I'm driving a completely new car! Thank you so much guys. Next time I need anything I'm coming right to you. Comment from Terri E. of Automotive Excellence Business Owner 3/27/2016Shane, We're thrilled to hear how satisfied you were w/ not only your vehicle repairs, but the price & speed in which we were able to get your vehicle back to you. People love us on Yelp, & we're glad you found us as a result. Vehicle repairs can be tedious, we know that, that's why our motto is "we take the scare out of auto repair!" Next time you need anything, we'll be here for you! We appreciate your confidence in us. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! - The Automotive Excellence Team! Read more

5

I first came to Automotive Excellence in March of 2003 through a referral from a co-worker and I am very glad I did! Since that time, I have had all of my routine maintenance and repairs done here and I have always been a satisfied customer. Since I am not knowledgeable about cars, the main reason I feel comfortable referring customers to Automotive Excellence is because I trust them and I know that they will not take advantage of me. A few times I was concerned that a repair might be costly and it turned out to be something simple and inexpensive. In the 12 years that I have been coming here, if something unexpected comes up with my aging car, they always fit me in, even if I don't have an appointment. Mike and his staff are great. Jon, the Service Manger, is very professional, courteous and patient. My Honda has over 220,000 miles on it and when I have to get another car, I plan to select one that I can have serviced by Automotive Excellence!

Susie, When it comes to auto repair & maintenance, trust is all there is! We understand that, which is why we go above & beyond, so you understand the whole process from beginning to end. It means so much knowing you've trusted us for all these years. We appreciate you referring your friends & acquaintances to us. Rest assured we'll take care of them just like we take care of you. Great customer service is one of the cornerstones to our business. Whether it's a big job, small job, or an emergency we will always be here to make sure you get the best service & customer care possible. You can not pay us a greater compliment than buying a car we service, just so you can bring it to us! We appreciate your confidence in us. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! We look forward to continuing to provide you with quality auto repair & service! - The Automotive Excellence Team

- Automotive Excellence
5

I have been taking my cars to Mike and his team for 15 years or more. I have always received the best service and everyone is friendly. Automotive Excellence work is outstanding and prices are fair. To Mike and his team thank you for making car repairs and maintenance easy

Sandy, It's been our pleasure taking care of you for the better part of 15 years. It is our goal, our passion really to provide you & every customer w/ outstanding, & friendly service. Accompanied w/ quality work @ a fair price. Thank you for taking the time to point it out. We appreciate your confidence in us. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! We look forward to continuing to provide you with quality auto repair & service! - The Automotive Excellence Team!

- Automotive Excellence
5

Came back to get an exhaust installed on my '13 STI and it went flawless again! They did a great job! They always great you and make you feel like you've been a customer forever! Would highly recommend them to anybody Comment from Terri E. of Automotive Excellence Business Owner 3/22/2016Kyle, we're grateful to you for coming back to get your new car set up w/ an exhaust system. Thank you for the update. We appreciate your confidence in us. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome updated review! - The Automotive Excellence Team! 1/15/2016 Kyle, We're delighted you were pleased w/ the results of your new exhaust system. It was a pleasure working w/ you on this project as well. Aftermarket installations can be tricky, this one went flawlessly! We're sorry you had to get rid of your car so soon. Hopefully you'll get into see us w/ a new & different vehicle soon! We appreciate your confidence in us. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! - The Automotive Excellence Team! Read more I just got my cat-back exhaust done here on my brand new scion FRS and I give it an A+++.....reason for is mike is great to work with, Jon who worked with me was great to talk to, they treated my car very good and it was overall a great experience....highly recommend them Read more

5

I've been going to Mike @ Automotive Excellence for years….Because he is HONEST and a great mechanic. All his mechanics do a great job and his staff knows the importance of giving good customer service !

5

First of all I was referred to this place by a competitor who couldn't figure out how to stop my 2001 Honda Civic from idling at about 6000. I dropped off car and expected a long diagnoses costing $$$$, based on my experiences at other repair shops . John took my information and they went to work , not only did it cost basically less than the hour diagnosis cost , they did it so darn quick . I know my little beater needs more work and I can't wait to drop it off again to get it going even better . This is a true , rare , professional & trustworthy shop . Don't go anywhere else. Comment from Terri E. of Automotive Excellence Business Owner 2/9/2016Bryan, We love fixing cars! We especially love fixing problems other shops can't, customers love it too. Unfortunately some customers find us after they've spent those big bucks you're talking about. Fortunately for you, you found us before that happened. Nothing pleases us more than taking on a difficult problem, fixing it & making the customer happy. It sounds like we nailed it, & we couldn't be happier you're happy. Trust is everything when it comes to an auto shop, it means the world to us hearing you trust us. We'll never steer you wrong, we'll always provide the best service around! Honda Civics are good little cars & we're glad we could keep it running for you. Whenever you're ready to have your Civic looked over again, we'll be happy to take care of it! We appreciate your confidence in us. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! - The Automotive Excellence Team! Oh, also -- let's keep in touch on Facebook: Read more

5

Automotive Excellence is a very professional shop that pays attention to details and offers budget friendly pricing. They are reliable and communicate all their concerns and needs regarding your automobile. The have loaned me a car when needed, at no extra charge. The office is warm and the adorable cat makes the visit even more appealing.

Rhonda, A large & very important part of the auto service experience is making sure everything we're doing is fully communicated to our customers. We don't want you to have any surprises. We also want you to know about things that may need attention in the future so you can plan/budget. We're pleased in knowing how much that's appreciated. Of course, we also love hearing how the entire team (including our newest furry addition Ms. Funny), has been a pleasure to work with. FREE loaner cars are just one of many ways we try to help make your auto service & repair experience a little more convenient. We appreciate your confidence in us. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! We look forward to continuing to provide you with quality auto repair & service! - The Automotive Excellence Team!

- Automotive Excellence
5

I've been a customer of Automotive Excellence since 2007. I'm am owner of a 2003 Acura MDX. Dependability and reliability is what I find with them. I get the car back when promised. There are written estimates that are explained. If there is anything else discovered while working on the car they will phone and explain to ask for the "ok." My last visit a noise initially diagnosed as a bad alternator with a $500 price tag, turned out to be something unrelated with no cost to me. Noise gone, problem resolved. Honesty and no BS. This is why I keep coming back. Thank you Mike. John Payne Petaluma Comment from Terri E. of Automotive Excellence Business Owner 1/19/2016John, Dependability & reliability is what we strive for on every job, & w/ every customer. Thank you for acknowledging that. We take great pride in keeping the customer informed through out the repair process. At the end we always go over every aspect of the repairs to ensure a full understand of the work that was completed & the work that may need attention in the future. We're glad you appreciate that. We're also glad that your alternator wasn't the issue, & it was something much simpler. You know if you ever have any issues, we'll be here for you. We appreciate your confidence in us. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! - The Automotive Excellence Team! Oh, also -- let's keep in touch on Facebook: Read more

5

As a contractor and a business owner, I place a lot of emphasis on customer service. Automotive Excellence has proved to be one of those rare businesses that truly takes good care of their customers. From scheduling the work, the performance of their very experienced technicians, the communication and the free loaner car, Mike's business far surpasses that of most mechanic's shops that I've dealt with in the past. I've brought all my previous trucks to this shop for the past 10 years, and have never been disappointed. Their prices for service are always competitive, and the work is always completed professionally and efficiently. Thank You Automotive Excellence! Bill / True Colors Painting Comment from Terri E. of Automotive Excellence Business Owner 1/18/2016Bill, We feel the same way! We're happy to hear we meet your high standards. Our goal is always to try & achieve 100% customer satisfaction w/ each & every customer. We can't say just how much it means to us to have you take notice & point it out. We know giving up your vehicle, especially your work vehicle(s), can be a down right hassle! We always to try to make it as hassle free as possible. FREE loaner cars are just a small sampling of the way we want to serve our customers. We appreciate your confidence in us. We really appreciate your business & we appreciate you helping spread the good word w/ an awesome review! - The Automotive Excellence Team! Read more

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Automotive Excellence is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Automotive Excellence (707) 584-8700 if you have any issues in accessing any area of our website.
35 Executive Ave. Ste. 3 Rohnert Park, CA 94928 (707) 584-8700