New to the area, I needed to have a scheduled maintenance done on my older, Honda Civic. Leary of using the local, dealership, I wanted to find a reputable, local, independent Honda service facility. Using Yelp, based upon customers actual reviews and ratings, I decided to give Auto Excellence a try (Service date 11/19/21). I’m happy to say the very complimentary customer reviews on Yelp are accurate. Having done my homework prior, I found the the pricing very reasonable. I also found the well appointed shop, and highly professional demeanor of both the mechanic and the customer service person, Darlene, to be a confidence builder. I had made a good choice. Results: They gave me a reasonable price quote, a timely and convenient appointment, approximate time needed to complete and afterward, a ’heads up’ for possible future service needs. They did everything well, on time, professionally, and with a smile. No problem recommending this business to anyone. Robert R.
Thank you Robert for such a glowing review, we appreciate it more than you know!! It was a pleasure meeting you and we look forward to building upon our relationship with you. You can be sure we will never sell you something you don't need and we will always do everything possible to merit the trust you have placed in us. We will be sure to let Darlene know that her customer service was spot on, she will be pleased to hear this as she places customer service above all else. We would like to welcome you to our Automotive Excellence family and we look forward to seeing you again the next time around. Merry Christmas and may the new year bring you good health and happiness!!
- Automotive Excellence