With the sophistication of today’s vehicles, it has become more important than ever to choose an auto repair facility that has the knowledge and ability to take care of your car’s specific needs. When it comes to selecting an auto shop, there are three very important things to consider:
Know who’s working on your car. Ask the shop about the technicians it employs. What’s their level of expertise? Do they have the proper training and certifications? How long have they been working for the company? A well-run shop that’s dedicated to excellent work will retain its employees for a long time, but a shop with high employee turnover is unlikely to foster an environment where technicians care about doing a good job.
Make sure the shop knows how to work on your particular vehicle. Some cars have components that are specific to a particular manufacturer, so make sure the shop’s mechanics are aware of your vehicle’s needs before any work begins.
Know what kinds of parts are being used. A high level of quality is important when it comes to car parts, which is why many companies use original equipment manufacturer (OEM) parts whenever possible. Before leaving your car with a repair shop, ask if it uses OEM parts. If it doesn’t, ask what types of aftermarket parts it uses and how they compare in terms of quality. Also, make sure you ask about the warranties on the parts so you know what’s covered and for how long.